Number of Cruises: 9
Cruise Line: American Cruise Lines
Ship: Queen Of The West
Sailing Date: 2010-09-6
Itinerary: columbia to snake river
This is by far the worst cruise I have ever been on. My friend and I travelled on the Queen of the West along the Columbia River and could not have been more dissapointed. The food is mediocre. The staff are friendly but they seems to lack any proffessionalism. When my friend tried to speak to the Operations Manager on board for a dietary restriction, we were quickly dismissmissed. She was given no alternative menu at any meals and basically had to make do. The entertainment is few and far between. There is a lot of boredom. We did have a good lecturer named Laurence on board, but I'm afraid the accomadations weren't sufficient. On two occasions I founds stains (biological in origin) on the supposed new sheets . The managerial staff seems to be just out of college and completely lacking. On the whole the trip was a disaster. I would advise anyone to consider another small cruise line down the beautiful Columbia River!