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billy

Age: 45

Occupation:hospitality mgmt

Number of Cruises: 14

Cruise Line: Carnival

Ship: Carnival Dream

Sailing Date: 2011-10-18

Itinerary: Western Caribbean

This was my 14th and final cruise on CCL. I went into this cruise thinking of the excitement of being on a newer ship and let down big time. Service was fair at best, food...awful. I think instead of CCL building bigger ships to remain competitive, they may want to restablish employee morale. A lot of employees were very brash, rude and down right hateful on several occassions.

I will say that if you are fortunate to have Orlando and Felix in the Dining Room, you have lucked out. They are fantastic! Please understand, I did come into contact with several employees that were very cordial, but these same employees would openly complain about how tired they were and guests heard them. NEVER saw my cabin steward, AND our room was not made on last sea day.
The entertainment was fantastic. Very good assortment of talent and enjoyed going each night.
Sorry CCL, you've lost my business. I'm hopeful this review helps someone looking to cruise CCL or maybe the Dream. Please let me know if there are specific questions I can help with.

1. Food was awful in the buffet area. If you like salad, this is your area. Although I will say the Mongolian (long lines) was fantastic. The pasta bar(upstairs) is good as well. Do no order the chateaubriand or prime rib in the dining room. The cut of meat for the 'briand' is tough, lacking flavor and prime rib is all fat. Easily disguised with the sauces that are brought to the table. If you can afford it, eat at the Steakhouse every night. That meal was great.

Trust me when I tell you...eat in the dining room for b/fast and lunch. Not many folks took advantage of this and you miss the cluster of idiots at buffets. Plus your offering of food is far better. Do it for yourself. The buffet variety is putrid.

Very spacious..tons of storage.

Fair. We encountered a lot of bad weather and not lots to do. In the past, CCL would go out of their way to make the time at sea "Fun" when weather was compromised. Not this time. One can only do trivia and cornhole so much.

Weather killed our excurions.

Went in so excited.....Left ship VERY disappointed!! Its pretty sad when you come home from vacation and friends, family and co-workers ask how your trip was and you respond..."it was nice to get away...."

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