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Pat Allen

Age: 49

Occupation:Sales Director

Number of Cruises: 1

Cruise Line: Carnival

Ship: Carnival Magic

Sailing Date: 2011-12-27

Itinerary: Western Caribbean

This was my first cruise however there were 12 adults and 5 kids on our group and collectively the adults have taken over 30 cruises. The ship is big and beautiful but Carnival has not figured out how to perfect the food and service yet. If you build a ship to accomodate 4700 guests then please figure out how to serve good food and provide good service. There were many good things about this cruise but the things that were not good were so glaringly obvious that we agreed we would not cruise this ship in the future.

You can get a better breakfast any day of the week at Denny's or IHOP and even at most drive-thru restaurants. Eggs Benedict arrived with fully cooked yolks and the Hollandaise had all the moisture sucked from it from a heat lamp. The Hollandaise was hard and looked like the top of a creme brulee. This should have never been allowed to leave a kitchen. Buffet food was flavorless and cold and was worse that anything you would eat at casual dining chains in the U.S. Food in Southern Lights dining room was very mediocre at best. Steakhouse and Italian restaurant are good and the upcharge is worth it. Eat at the pasta bar daily for lunch as there is not upcharge then and the food rocks. Be prepared for long lines in the two good buffet areas on days they are serving the Mongolian or Tandoor foods. Oceanside BBQ was burnt burgers and cold hotdogs with cold pork and chicken tacos. Eat at the ports if you want food with flavor or spice since it is hard to find on the ship. Overall, food was terribly disappointing.

Tight but clean and comfy. Four of us in room 7429...two adults and two kids, 6 and 8. Great service by room steward. Nice balcony for good reviews and sun.

Just so-so when hosted by ship's crew. Nice water park, basketball court and putt-putt as well as a ropes course. Pools very small and crowded and this ship had 1500 kiddos so it was very busy. Trivia games and the like for those inside as well as a smoky casino. Only 3-4 shops on the ship. Good enough ship for 3-4 night cruise but not enough variety for an 8 night cruise.

Book on your own and save big cash! Booked cave tubing with Vitalino in Belize and it was terrific and 1/2 the cost Carnival charges. Booked zip-lining and beach trip off the boat in Roatan and save 55% over Carnival cost.

Great time with family celebrating Christmas and parent's 50th wedding anniversary but we all agreed we would not sail the Magic again. Food and service were not up to our expectations and we spoke with many other guests who echoed our comments. If you only had to eat the food for 3-4 days you could deal with it but we were on an 8 night cruise so it was painful the last 3 days....lots of recylced food, lack of creativity, hot food was cold, lacked seasoning, just downright bad. Ship is beautiful and we sailed over Christmas but were disappointed that Carnival did not get in the spirirt of the holiday. Only Christmas decor was some garland in the lobby area and a small tree. There was no service offered Christmas day, not even a non-denominational service, although there was a Jewish service for Hannukah offered each day at 5:30pm. On Christmas morning Carnival showed informercials on the huge screen around the Lido deck pool...not one holiday or Christmas movie or show was shown and they continued to show infomercials for 1.5 hours even though several guests asked them to change to programming. It is hard to not leave feeling Carnival sold out to infomercials and did not offer any type of service recognizing Christmas. I know you have to respect all religions but to not even offer a non-denominational service is inexcusable and will not be forgooten.

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