Find a Cruise

Brenda

Age: 56

Occupation:Teacher

Number of Cruises: 6

Cruise Line: Carnival

Ship: Carnival Destiny

Sailing Date: 2010-01-30

Itinerary: Western Caribbean

This cruise was a real disappointment. We left over 3 hours late. We were scheduled to visit Jamaica and Grand Cayman but due to mechanical difficulties, we ended up in Nassau. They refunded us $75.00 per person which I hardly think is fair compensation for booking a 5 day cruise to visit 2 ports. I might cruise with Carnival again but I would NEVER get on the Destiny.

The food was wonderful and our service at dinner in the Universe Dining Room was great. However, one morning at breakfast we were told we would have to wait 20 minutes to be seated in the dining room (there were 2 of us) when there were many empty tables visible behind the hostess. Another day at lunch our waiter disappeared and we never got our dessert.

The location of our stateroom was great. It was on a corner, by the elevator on deck 8. We did have plumbing problems which included flooding in our shower and drainage in the sink. Our cabin steward was excellent and tried to accommodate our needs. He reported our difficulties immediately. It was the maintenance staff that was slow in responding. It took three phone calls and several hours before someone came to fix the sink. They finally knocked on our door at 11:45 p.m. after we had given up and gone to sleep.

The on-board activities were the usual. When we ended up spending an extra day at sea, they added more bingo games and of course the casino was open. That way they made more money on gambling and drinks than they would have if we had been in ports. Apparently they were unable to pick up the scheduled entertainers because we did not make it to Jamaica. For the evening show, they replaced them with one of their featured singers performing an entire show. We left after the first few songs. There was an award winning comedian-magician on board who was traveling with our group. He offered to perform at no charge to Carnival. They told him they did not know who he was and declined his offer. With a little use of technology, they might have checked and discovered he has appeared on National Television many times.

When we missed our scheduled ports, Carnival automatically refunded the excursions we had booked through them. The only excursions they offered in Nassau involved golf and visits to Atlantis. I have been to Atlantis and it is beautiful but a sandwich & bottle of water will cost you about $15.00. We did not arrive in Nassau until 11:00 a.m. which gave us very limited time to spend on shore. We booked our own snorkeling excursion when we got on shore and saved about $25. per person.Oh the ship did stay overnight, but all the shops closed at 5:30 so there was nothing to do unless visiting nightclubs appeals to you.

I can understand mechanical problems. However, we spoke to a man at the airport who had been on this same ship before when they had the same problem and missed a port. Apparently this ship has had repeated mechanical problems within the past six months. The Captain offended many passengers when he said over the intercom that they could have just taken us back to Miami but they would take us to Nassau. This was our sixth cruise and our fifth with Carnival. As a past guest, I am very disappointed with Carnival and their handling of our situation. There were many people in our group who were cruising for the first time including our son and a friend. Carnival did not make a good impression on them!

Was this review helpful?

Yes No Email this review to a friend
 

Ask questions and get advice from other cruisers on our popular discussion board,