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Judy Smith

Age: 50


Number of Cruises: 2

Cruise Line: Carnival

Ship: Carnival Destiny

Sailing Date: 2010-03-1

Itinerary: Bahamas

I booked a cruise to the Bahamas for my husband, my son and myself. We were to leave on 3/22/10 and on March 1 we found out that Carnival did not book our airfare! The only way I found out was I called because I needed the info for the documents you have to fill out to board.

I was informed that it would cost us $1082 more because the airfare had increased since they did not book it when I made the reservation and PAID IN FULL!!!

We were celebrating our anniversary on March 21, and my son's Birthday on March 25. Now it is all ruined. They were very rude to us and wanted to even charge us a cancellation fee because we would not pay the extra $1082! We have cruised a couple of times before with Carnival, but would never even think of trying again. DO NOT USE CARNIVAL FOR YOUR VACATION! You will end up very sad like us with nothing to show for our money! By the way, any reimbursement will take weeks to get back, so after paying $3596 for air and cruise, we can not even schedule a different vacation since Carnival has our money tied up!!!

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