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cruiser

Age: 55

Occupation:executive

Number of Cruises: 2

Cruise Line: Carnival

Ship: Carnival Freedom

Sailing Date: 2012-01-14

Itinerary: eastern carib

After 50 plus cruises mostly on Carnival I found this ship to be one of the most disappointing due to the overall feeling from the crew and the lack of clean of the ship! This was so unusual that I actually asked many crew what was up? I was told in a most friendly manner that it stems from the top down. Glen Albreicht a senior officer on the hotel side was an ineffective nasty person and the crew after a major holiday cruise was fed up. I searched out this Glen Albrecht and found him to be a curt, nasty, full of himself individual that I can not understand how he maintains his position. I wanted to discuss some of the problems we faced on this cruise and he dissmissed them telling me that maybe carnival isnt the cruise line for me or my family. What Gaul!!!!!!! He needs to go back and learn what hospitality means!!!!!

Often cold and messy.

Dirty when complained to Glenn Albrecht he told me how little time they have between cruises! " You know this is not the ritz" was his explaination!

Great cruise director!!!

We had to share them with the Glory so they were sold out........Once again spoke to Glen A told me that there was nothing he could do...........I already knew it aint the ritz!!!!!!!!!!

Trip was great in spite of Glen Albrecht. He needs to swab the deck, clean the latrine , peel potatoes, and learn how to deal with passengers!!!!!! Maybe Carnival aint the ritz..... but it is ritzy enough for me!

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