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Stehanie

Age: 27

Occupation:n/a

Number of Cruises: 3

Cruise Line: Carnival

Ship: Carnival Legend

Sailing Date: August 11th, 2004

Itinerary: Western Caribbean


I am completely disgusted with the trip I took along with my 24 family members.

We paid $1,750.00 per person to see three ports of call in the eastern Caribbean (Puerto Rico, St. Thomas and Tortola). We were sent to Bermuda because the ship's electronic propulsion motor broke the night of sailing out of NY, in which we left 2 hours late from the dock.

The next morning we awoke to watch the ship travel 12 knots instead of 24!

Then while out by the pool with my family, waiting for the ONE pool bar service guy to make his rounds, we hear the Captain make an announcement from the Bridge that our destination has been changed due to the motor being broken! (Word is he had known since the week before that it was not functioning correctly)

We docked on Saturday at Bermuda (King's Wharf) and then on Sunday basically everything in Bermuda was closed in Hamilton. On Monday we had to be back on the ship by 11:30. But we had no time to do anything that day because the information booth to buy tickets for bus/ferry was closed until 9am. So we can consider that a wasted day in Bermuda. There were few excursions offered from Carnival for Bermuda due to the fact that Bermuda wasn't expecting us and the city is closed on Sundays. (The only thing offered from Carnival was a $150.00 credit per person. That is unacceptable. We didn't pay all this money to dock at one port for the entire trip and spend extra time at sea (circling to waste time) on a ship in which they refer to themselves as the "fun ship".) As a past cruiser on other cruise lines, I was completed disappointed and bored with the on ship activities. Our family considered flying home to NJ from Bermuda but when we went to the purser's desk for information on how to get to the airport and getting help to arrange a flight we were told that Carnival is not responsible for this and we would have to figure it out on our own.

Excursions:
Due to the fact that Bermuda wasn't ready for us to be there, Carnival didn't offer too many excursions (as there were too many offered the last time I was in Bermuda). Not to mention, there wasn't one excursion offered at anything less than $42.00/person! That is outrageous.
There wasn't much you could do unless you were out researching trips for yourself. I also found the Bermudians to be quite rude. I guess from there point of view, they really weren't suppose to be working, especially on Sunday!

Food and Service:
Our first night experience was horrible. The vibration was so bad, we had to leave because our silverware and glasses fell on the floor.

Overall, the food was below average. (Considering the idea that the average cruiser gains 4-8lbs on the trip and i gained 0) The waiters were great, bar service in Truffles was terrible. If you chanced ordering a drink, your dinner was served before you got the drink. The buffet food was nothing to be desired.

Room service was pretty speedy and better than some of the buffet foods.

Cabin Stewards:

Awesome! We can’t say enough about Ingkorn and Ernesto!

Party Time:

There was none!
On any past cruise I have been on, there was always parties out by the pool, basically every night. Well, not on the Legend! One night they had the band play, and there was a buffet displayed. After every show at night, (Comedians sucked, and two of the ship's shows were good), you had to find your own thing to do! Whether it be in a bar, or a club--> in which they only played kid's rap music, there wasn't much else to do, unless you were planning to play in the casino.

Gala Night:

started at 12:30- but at 1:30 still not all the people in line to get in (including our family)had the doors shut in our face by the service staff in the dining hall. We were told it was over, with no other explanation!

Gym:
They had a nice set up of about 8 treadmills: too bad 3 of them were broken the whole trip! So you had to wait around to get on a treadmill. The weight room area was set up nicely.

Game Room:
My younger cousins came back to tell us that there were 4 games broken and one game had all its wires exposed. There weren't any employees supervising the game room, so there seemed to always be older teenagers horsing around in there.

Overall:
This was the worst Ship I have vacationed on. Unfortunately we had some first-time cruisers with our group, who say they never want to cruise again. We were also there celebrating my grandmother's 70th birthday, which was very disappointing!

I hope that any who reads this and was also on that trip, write your letter to the Carnival office in Florida asking for your money back!

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