Susan Rogers
Age: 45
Occupation:Stay At Home Mom
Number of Cruises: 35
Cruise Line: Carnival
Ship: Carnival Liberty
Sailing Date: February 18th, 2006
Itinerary: Western Caribbean
Carnival Cruise Line
Carnival Liberty Cruise Review
Western Caribbean
Susan Rogers
After not having cruised on a week long cruise on Carnival in many years, the
Liberty's interesting itinerary enticed us to give Carnival another try.
Although the overall experience was acceptable, I do not think that we will be
going back on Carnival anytime soon. Here is the good, the bad and the ugly:
The Good: Embarkation, pool area, friendliness of crew.
The Bad: Overcrowding, dinner service, beach/pool towels, dining room
design.
The Ugly: Deck chair situation
Embarkation: We live in Florida, and drove down to the port, arriving at
1pm. We immediately were greeted by a porter to unload the luggage, parked the
car and were ready to go. We always book a suite, and there was a VIP entrance
for suite customers. We entered that area, and were called to the desk to check
in within 30 seconds. We had filled out the Fun pass prior to arriving, and
spent less than 1 minute at the check-in desk before we were on our way. It was
amazing. We were in our cabin less than 15 minutes after arriving at the port.
It took our friends, who did not book suites, about 30 minutes to check in. Our
luggage arrived within 10 minutes of entering our cabin.
The the northeast schools, and the ship was loaded beyond capacity with families
with children, who often ran wild in the corridors during all hours of the day
and night. The dining room design as awful, with a narrow upper dining room that
felt very crowded. The main pool area had a drive-in movie type screen that
soared above the pool, and played movies, CNN, etc. all day and evening. The
casino was large and very Smokey, but had enough tables and slots to satisfy
everyone. The slots were the tightest I have ever seen on a cruise ship. I can
count on one hand the number of big winners for the week. People became very
frustrated with the slots and stopped playing mid-week. The decor was gaudy, to
say the least. Elegance was definitely not a priority on this ship.
Cabin: We booked a Category 11 cabin on deck 7. The cabin was smaller
than I expected, having spent our last 5 cruises on Holland America, whose
suites are unbelievable. Our cabin had a wood floor entrance, marble bath with a
Jacuzzi and double sinks, dressing area, balcony area with 2 windows and French
door and ample balcony furniture. The cabin was decorated nicely with crown
moldings, a leather sofa, one TV and a very comfortable bed. There was more than
ample closet space for 2 passengers. The bathroom was well designed, with the
usual bizarre Carnival samples in a tray upon arrival. The showers had shampoo
and soap dispensers in the wall that were always full. The bath towels were
plentiful and thick. On the negative side, there was only one phone in the room,
and that was across the room from the bed on the desk. Bedside phones need to be
added.
Food: The meals were so-so. Dinner in the dining room was OK, nothing
great. The desserts were mostly bland. Our dining room service was horrendous,
with most tables ordering dessert prior to us getting our salad. Our waiter
disappeared half-way through the cruise, and no one would tell us what happened
to him. We then had a hodge-podge of fill-ins, until the last evening, when he
appeared again. Very strange. Each person at the table was given one dinner
roll, and then the basket was taken away, never to return. We were encouraged
NOT to order more than one entree or appetizer by our waiter. If we did, he told
us that it would only be served IF we finished our first appetizer or entree. We
felt like children. The breakfast, lunch, and dinner buffet was average, but the
grill with burgers, the Chinese food station and the deli station were very good
and worth the wait (and sometimes the wait was 45 minutes.) The pizza was good,
and available 24 hours a day. Room service was very limited, but promply
delivered. We attemped to make reservations at the specialty restaurant on the
second day, but it was already sold out for the week.
Towel/Deck Chair Situation: Horrible. Each stateroom was given two beach
towels that were to be used daily. There were limited or no towels available on
the deck. The deck chair situation was almost comical. IF YOU DID NOT GET A DECK
CHAIR BY 7AM ON A SEA DAY, YOU DID NOT GET ONE. People were getting up a 5am to
reserve chairs. There were near fights over deck chairs. In all my cruises, I
never experienced anything like this in my life. People were lying HORIZONTALLY
across chairs to save them. It was just ridiculous. With 4 full sea days on this
cruise, chair saving got to be comical. It was awful.
Port 1 - Costa Maya. We were supposed to go the Cozumel, but because of
hurricane damage, we went to Costa Maya. Have been there 3 times before, and you
can walk the entire village in about 10 minutes. Neat and clean and safe. Best
deals on jewelry at Diamonds International - better than Cozumel or St. Thomas.
Did not do an excursion this time - just shopped and ate at one of the small
cafes. Most of the excursions take you to a beach, but is usually about an hour
bus ride to get there. We actually got to lay by the pool on the ship in peace
while everyone else got off the ship. When everyone else started to come back
on, we got off. It was perfect timing.
Costa Rica: White water rafting was FABULOUS. Had never done it before,
and were nervous, but we loved it. River water was cold, but guides were great
and we had a ball. Would highly recommend to anyone!
Panama: Very poor, and I did not feel safe there. If you are going off
the ship, take a ship tour. Do not go off by yourself. We took the Grand Tour to
the Panama Canal, and toured the locks, etc. It was interesting. The rest of the
tour was a waste of time. It included being dropped off at a hotel gift shop for
an hour, visiting an Indian tribe, who sold homemade trinkets (boxes under the
table said Made in Taiwan) and a boat ride to look at monkeys. It was then back
to the hotel gift shop for another 1/2 hour. I would have been happy to see the
Canal and come back to the ship. No shopping to speak of, and pier front was
full of kids begging and questionable characters. We saw the Canal, and probably
will never go back.
Debarkation: Began at 6:30am for people will to carry off their own
luggage. Started with the colored tags at about 8, and we went off prior to our
color being called with no problem. Customs was a breeze. We were off the ship
by 9:20am and back home by noon.
Conclusion: My husband and I go on a cruise with 3 other couples every
Feb. and leave the kids home. We take a cruise with our 14 year old son every
June. This cruise would have been perfect for him, but it was not for us. We
have cruised NCL, RCCL, Princess, Holland America, etc., and this ship did not
meet our expectations. It was too crowded (3300 plus passengers) and too
impersonal. I expect certain amenities when booking a suite, and outside of the
priority embarkation, none existed. I think this cruise would be OK for families
with children, because it appears that all the kids and teenagers had a ball.
Our weather was PERFECT, so I cannot complain about that. Overall, if asked to
rate the ship, I would give it a B- or a C+. It was always clean and tidy, and
the crew was helpful and friendly, but it is definitely geared towards families,
and not couples. We are taking our son on RCCL Mariner in June, and I am
expecting a better experence.