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Stapleton

Age: 57

Occupation:retired

Number of Cruises: 5

Cruise Line: Carnival

Ship: Carnival Spirit

Sailing Date: 2010-02-7

Itinerary: Mexico

The cruise was terrible. The cruise staff was indifferent, rude, and simply didn't care about customer service or anything except getting your money. Have a problem? Don't go to customer service; they'll blow you off faster than the time you spent standing in line. Want a drink? Open you wallet; they've increased the price of drinks to more that I pay on show in the states. Pool area was dirty and had hair all over the place. Want to enjoy and adults only pool, forget it as they won't enforce their own policy. Take up your issues with Carnival on line and they simply blow you off. Basically they've gotten too big to care. This was my 4th, and last, Carnival cruise. I've seen the prices go up and the service go down to where now they've lost me. But of course, they don't care. I would avoid Carnival Cruise lines if at all possible. There are just too few vacations to spend one upset over lousy customer service, filth, skimpy menus, and extra charges every time you turn around.

Good but the quantities were extremely small and the menus limited....unless you wanted to pay an extra $20 per person per meal.

Old, worn, and a lousy view for a "balcony view."

Boring and tired. You'd think they'd come up with something new rather than playing the same old trivia games and "hairy chest" contests over and over.

Go some where else. You might pay a little more but you'll have a better experience and better memories.

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