Bob Cookson
Age: 42
Occupation: Student (Again!)
Number of Cruises: 3
Sailing Date: June 7th, 2006
Completed the southbound Whittier to Vancouver trip in June, 2006. This was
probably one of our favorite vacations of all time...the ship is fantastic, the
shore excursions are fun, and the sites and sounds of Alaska are inspiring. This
was a family vacation including our 12 and 16 year old kids.
Service
Cabin stewards were polite, helpful, and unobtrusive. We were impressed that
they dealt with our schedule so effectively and kept everything clean and fresh
despite our comings and goings (and never once were they cleaning when we needed
to use the cabin). Dining room staff is thorough and efficient. Every waiter and
assistant seemed to have a dynamic personality and provide humor without
intruding on conversations and the enjoyment of the meal...so good that we felt
compelled to tip extra for the dining room staff. General staff is polite and
hardworking. Someone is always offering a cocktail, towel, or whatever you might
want and smiles abound.
Itinerary
The ports and shore excursions
are great! First, the ports...each port offers options that are unique from the
other ports. There is some overlap, so seek something in each port that is
unique for that port. Also, the souvenir shopping is very similar in every port,
so don't hesitate to buy thinking that there may be a lot more or different
shops in the next port (especially with respect to t-shirts and other less
expensive items). Yes, there are one or two nicer stores that carry different
items, but the typical items are the same everywhere (and surprisingly cheap).
This information does not apply to fine art and jewelry offerings as we did not
make any of those purchases.
Don't feel pressured to book shore excursions in advance. We booked all of ours
on the morning of the excursion and got our first choice every time. What's
more, none of the excursions were filled. By delaying, you can wait and see what
the weather holds for that day. Also, if the computer says an excursion is full,
ask the excursion staff to check at the dock...we had one show as full when only
9 people had signed up (they easily made space for 4 more. I can recommend each
of the excursions we did as we enjoyed them all very much. They were the
aquarium, hatchery, and semi-submersible (Sitka); the Mendenhall Glacier and
wildlife quest (whale watching) - (Juneau); and sea kayaking (Ketchikan). Our
stay in Skagway was too short to try an excursion and nothing really interested
us.
Spa and fitness center
Best of all, there was enough of everything to go around! That's right, not
everything filled up on day one and there were enough machines and equipment to
support so many passengers. We never had to wait to get on fitness
equipment...there is enough in the room that it does not get too crowded. The
spa offerings filled up quickly for the first formal dinner night, but
availability was decent after that night. Like with any cruise ship, watch the
up-sell after your spa treatment.
Entertainment
We saw three shows and thoroughly enjoyed them. Surprisingly, the theater was
only filled for the final show (which included a number of very talented
passengers). We saw the before midnight, "family friendly" shows since the kids
were with us and the days were pretty busy. Minor complaint...getting a second
cocktail during the show is nearly impossible as waiters have to go so far to
the bar that services the theater. The band is excellent.
We enjoyed the performance of classical ensembles and acoustic guitars in the
atrium. One performer that is not seen much is the piano bar player...the
Shanghai Bar is kind of quiet, but the performer gets his crowd singing along
with ease!
Ship layout and amenities
The ship is pretty easy to learn and there are enough elevators to travel up and
down decks pretty quickly, even on port days. There are also plenty of quiet
spaces where you can sit and chat over a drink without crowds or cold breezes.
We generally liked all the amenities that the ship offered. One complaint
(although we did not swim) was that most of the pools were closed, including the
pool with the slide. The weather was great (sunny and 75 degrees) so the kids
may have gone swimming had there been more than one 4 foot deep pool.
Sailing
The views are stunning! Except for some night cruising where you are far from
land, there is always something to watch. Also, the on-board naturalist does a
great job of pointing out wildlife and unique geographic sites. We chose a port
cabin with extended balcony for viewing. The balcony was a great idea, but the
choice of port or starboard is irrelevant...views are great on both sides!
Food
The food was fantastic. Dinner in the Empire Restaurant was tasty and creative.
Food on the Lido deck was varied and interesting every day. The only complaint
was that the offerings for off hours were limited to pizza and sandwiches -
keeping the salad bar open would have made a lot of cruisers very happy.
Kids programs
Both kids tried to participate in kids programs. My 16 year old had more
success, as the program clearly considers what teenagers like - music, hanging
out, limited structure, and making friends. Club O2 was a nice place to get away
and let the kids get to know each other. Activities started late, but that was
OK as we had the late dinner seating.
The program for 12-14 year olds was less satisfying. The program was a bit
juvenile and unoriginal - kind of an extension of the kids program. Thus, my 12
year old noted that the other kids bored easily and left to roam the ship (this
program does not require sign-in/sign-out like the younger program). Many of the
offerings were way off base for kids this age and it left our son in limbo...so
he came to find us (he's good enough to ask if he can roam around with his
buddies). Unlike the older kids program, this group does not find the same
chances to bond and hang out together.
The arcade (known as the Jungle) is overblown. There are 20-odd games in the
arcade (some duplicates) at a dollar a piece. The Jungle is pretty isolated, so
it can be a little creepy thinking of your kid being there alone or with a
couple kids playing games. Finally, don't be surprised - there are no organized
"kid program" shore excursions.
Oh yes, a lot of the older kids congregated at the back of the ship playing
giant chess. It's near the 24 hour ice cream dispenser. LOL
Overall experience
Despite my minor complaints, we would take this trip again in a heartbeat! Of
course, everyone told us we had crazy fantastic weather (no rain on any shore
day) and we hope you have the same! Everything was spectacular except the 12-14
kids program and, since this was a family vacation, we did not mind spending
time with the kids when on-board and on excursions.