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Overall Rating
Family Friendliness
Shore Excursions

Age: 51


Number of Cruises: 7

Cruise Line: Carnival

Ship: Carnival Valor

Sailing Date: 2011-12-11

Itinerary: Western Caribbean

We have been on several cruises and this was the worst one ever! After our last experience on Carnival we will never sail with them or any company owned by them. Use another cruiseline, customer service on this one stinks!!

The food was disappointing considering the food we have had on other cruises. Not alot of variety and bland, like cafeteria food.

Nice stateroom, enjoyed the balcony, but the bathroom needed a good cleaning. The floor was sticky and the toliet bowl had a nasty ring in it.

Not alot! The best part of the ship was the outside large screen TV where they show movies at night.

The best part of our cruise was our shore excursions. None of which were booked through Carnival. After missing 2 1/2 days of our cruise we boarded the ship in Grand Caymans so we spent that day getting to the pier, going through customs,and getting checked in onboard. We did a private island tour on Honduras. In Belize we used Coral Breezes to go snorkelling and swim with the sharks and rays at Shark/Ray Alley. That was amazing! In Cozumel we did the mini subs which are underwater scooters and that was so much fun. I highly recommend it.

After our last experience on Carnival we will never sail with them or any company owned by them. We booked Air/Cruise through them and were assured in doing so it takes all the worry out of your trip. After a delay in air travel that they booked, we were left in Fl. They would have had to wait 30 min.for transfers to get us on the ship. After we got on the ship (2 1/2 days later)they waited longer than that in every port for late passengers to make it back to the ship...After talking to other passengers we weren't the only ones having problems on the ship. One lady told me her sister and BIL ordered salads from room service and got FOOD POISONING. She was also fussing she thought they had fleas in their room, that every morning they got up with more bug bites, I suggested to her that she check her bedding for BEDBUGS since they were waking with bites, she was in a panic! THEN..... They were to refund our out- of -pocket food and transfer expenses- Now over 2 mo. later(after many calls and emails) we finally got our check and they shorted us on our costs. SO...My words of warning to all you cruisers, NEVER, EVER sail with CARNIVAL CRUISE LINE or any cruiseline owned by them!!!!!

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