Number of Cruises: 1
Cruise Line: Carnival
Ship: Carnival Valor
Sailing Date: October 13th, 2005
Itinerary: Western Caribbean
Carnival Vacation Club
First let me say the cruise was fun and the food was good. With that said, my wife and I decided to take the family on our next Carnival cruise. We were told:
1. If we signed up for the $5000 Silver membership we would be able to take a 7 day cruise out of New York. (My 22 year old daughter is in fear of flying). WRONG - My 20,000 points did not cover. When I went to buy more points I could not because I live in Pa. Never was informed of this.
2. Spent another $1200 in plane fare and getting my daughter therapy to fly to Miami.
3. Found a cruise for 18000 points. Was told during the selling meeting that points could be used for excursions. WRONG. You can not use points for excursions.
4. So now I spent $5000 on a cruise for 20,0000 point but I am not getting my 20,000 points (or my $5000 worth)
5. When asked how I get my $5,000 dollars worth, they told me I should buy ANOTHER vacation club membership.
THEY ARE OUT OF THEIR MINDS! When I asked for upgrades they said no way. They told me basically instead of listening to the sales person, who was obviously wrong, I should have read the 48 pages of fine print all the while the salesperson is giving you false information.
6. Also promise a FREE 7 day stay in Cozumel at a luxurious resort. Guess what. ALL booked up for the year and the FREEBIE runs out. SUCH A SCAM. Since they realized I was not the only one complaining they extended the FREE 7 day luxurious stay to anywhere in the USA. Oh some might cost A LITTLE more. What a joke.
Nothing was FREE except a place in PENNSYLVANIA where we're from.
BUYER BEWARE - Make the salesperson read the ENTIRE 48 pages to you so you understand all the fine print HUGE details