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Disappointed sailor

Age: 64

Occupation:Retired

Number of Cruises: 1

Cruise Line: Carnival

Ship: Carnival Ecstasy

Sailing Date: 2012-08-28

Itinerary: cozemel

This was my and my husband's first cruise, was looking forward to having a wonderful time. The first night of sailing was fine,the entertainment, food, service was good.

The second day we went to a seminar, for the port excursion, telling about the different shops, and restaurants, got coupons for shopping and everything. We got out of the seminar they were announcing that something had happened to the propeller on the ship therefore they had to change ports. They claimed the ship was not able to travel fast so they had to change ports to Progresso Mexico.

That was the worst place I have ever been to in my life. The city was raggerty, the transportation they picked us up at the port in wasn't in good condition. After reaching the city I we determined we should have stayed on the ship, was not worth going in to town. Sent a letter to carnival cruise line they never acknowledge the complaint, we never heard from them. Well never sail carnival again.

The food was good.

The rooms were nice.

Excellent onboard activites

Stay away from Pregresso excursion

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