Find a Cruise

Tammy Still

Age: 42

Occupation:government

Number of Cruises: 2

Cruise Line: Carnival

Ship: Carnival Ecstasy

Sailing Date: 2014-06-15

Itinerary: key west and cozumel

the only good experience about this carnival cruise where the shore excursions.the staff of the ectasy were extremely rude and the ship had maintenance issues. this ship really needs to be docked for major repairs.for the shore excursions passengers were late getting off the ship because tbe staff could not get the gang plank down. the cabin had plumbing problems that guest services took 2 hours to send anyone to fix it. if you had to call guest services all you got was attitude. consumer beware when you book on the ectasy it is an old ship that is falling apart.

food was mediocre.

plumbing was bad. shower had no cold water. took maintenance 2 hours to send someone to fix it.

they really did not have alot of on board activities. really need improvement in tbat area.

shore excursions were good especially in cozumel. recommend the ancient mayan ruins and island sight seeing tour. our tour guide moy was excellent..

from the very beginning the staff was rude. from the checkin clerk at the miami pier and especially guest services. booked the cruise with my 70 yr old mother as a mothers day present. she left the cruise crying and very disappointed.

Was this review helpful?

Yes No Email this review to a friend
 

Ask questions and get advice from other cruisers on our popular discussion board,