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KLA

Age: 47

Occupation:office

Number of Cruises: 3

Cruise Line: Carnival

Ship: Carnival Elation

Sailing Date: 2010-11-9

Itinerary: Western Carribean

This was my 3rd cruise with Carnival and the worst. The service was terrible. To begin with my room steward quickly introduced herself, however failed to leave a card in the placecard next to the door. Because she was so rushed, I didn't catch her name. I only saw her a couple of times throughout the week. I found cosmetics left in the cabinet above the sink and I never received a door hanger to not be disturbed. On Thursday I didn't get ice and when I called for ice on Friday afternoon b/c I did't get ice again, I was told she was off duty and to call room service which stated it would be an hour. Again I didn't receive ice Friday night. The bar staff many times was too busy having conversations with the wait staff to ask for my drink order, I often felt like I was bothering them. They were not busy they were having personal conversations. I was in the store waiting to make a purchase and the employee went on for several minutes about an odd smell. The dining experience was also the worst I've ever experienced. The head waitress often got the orders wrong and then was very defensive when told the order was incorrect.

At best maybe average. I've had better food at fast food places.

Okay. However needs to be updated with paint, serveral places were scuffed.

The "WIN" show was more like a joke. The game show part should be deleted, seemed more appropriate for kids.



If not for the friends I traveled with, it would have been a terrible vacation.

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