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John Ringo

Age: 52

Occupation:Operations Coordinator

Number of Cruises: 5

Cruise Line: Carnival

Ship: Carnival Elation

Sailing Date: 2013-01-26

Itinerary: Saturday to Thursday

Fair to good cruise, maybe.

Outside of the restaurants the food was poor. On Lido and rear of Lido, the food was less than acceptable as a whole. We did enjoy the buffet of pork steak and beef steak but most of the rest was bland and some vegetables had a fowl taste of rot. The most disappointing thing to me was how bad the pizza turned out to be. In my past cruises, the pizza was always top notch with great flavor but on this trip that was lost. The salad bar was great and always full, we did enjoy it very much.

The room was perfect except for a faulty smoke alarm. On my first shower it sounded and brought to our room a couple of employees. We were advised to close the bathroom door while showering but that failed to fix the problem as it sounded two more times during the cruise. After the second and third alarm, I requested it to be fixed or have us moved to another room. After a disgusted look neither of the maintenance workers responding said a word, they simply turned and walked away. No resolution was made and no answer given when I asked if any other passengers had this issue. Blank looks with no response, I was not at all impressed.

All of the activities we participated in were wonderful.

Stay away from Progresso, it is a waste!!!!!!!!! Passion Island by Catamaran was fantastic and worth the $70 per person cost. The sad part was not having enough time to see Cozumel as the excursion was 5hrs.

Of all my Carnival trips, this was the worst by far. Aside from what was mentioned above, the cost to drink on ship was way over board. $7.50 for a beer and $10 to $14 for drinks. I find it sad that such prices exist when we spend so much on other area's of the cruise.

Progresso was truly a nasty place to visit. From the time you are off the dock until you are back, there is a constant nag of people trying to sell. Transportation was to town was nice with air-conditioning and no smell, however, after your money is spent the ride back is old, worn out and stinky. Very sad part of the trip but it equaled the vision of Progresso.

As most people use coffee to exercise nature in the morning, I use grape juice, which brings in my final thought. I packed a bottle of Walmart juice in my luggage but had forgotten it needed to be in my carry on bag. This of course is my fault and I accept that fault. When my luggage arrived the juice was of course gone but a cute note was left accusing me of smuggling. At guest services I requested to have it returned but got no answer, I must assume denied. On my second request, I was informed an email was created and I would be notified later. Upon entering my room a call came in where I was asked the brand and then informed it was an open container and would not be returned. My reply was simple, if it was opened then someone on your ship opened it. No reply, no sorry, no anything. Was there a real need to have the juice as a whole? No, it was purely a matter of principle to me and simply has cemented the overall dissatisfaction for this cruise while all the others had been perfect in every way. One bad trip out of five will not ruin my desire but it will likely push me to Mobile Alabama away from Elation and New Orleans.

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