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Jeannette Snow

Age: 41

Occupation:Purchasing Assistant

Number of Cruises: 1

Cruise Line: Carnival

Ship: Carnival Holiday

Sailing Date: February 20th, 2003

Itinerary: Western Caribbean

Carnival Cruise Line has no compassion for a person when they lose a loved one. I had planned a trip for my Mother and I to celebrate her 60th Birthday. I had booked the cruise on November 5, 2002 not knowing that on January 18,2003 we would get the most devistating news that my Mom had Lung Cancer in 4th stage. I still continued on making plans for oxygen to travel with us but when the time drew closer we ended up spending her 60th Birthday in the hospital, having her a party with family and friends coming in to celebrate with her. Her Birthday 2-22-03 and 16 days later , March 10, 2003 she passed away. Not only did I lose my Mother I lost my Best Friend and I was robbed of not getting to go on this Mother/Daughter Cruise. All Carnival could say was you should have bought insurance.....I never amagined in a million years my Mom would pass away. I just feel that Carnival should have refunded all my money not half. I went on a Carnival Cruise 6 years ago on the Fasination and I highly recommended Carnival but I now would never recommend Carnival to anyone. As far as the airfare Delta ia extending my airfare for 2 years and they are not even going to charge me to change the name on my Mom's ticket, which usually cost $100.00.

I have stepped my last foot on Carnival and I will never recommend them to anyone.

Thank You,
Jeannette Snow

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