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Bina thakkar

Age: 48

Occupation:Self employed

Number of Cruises: 1

Cruise Line: Carnival

Ship: Carnival Imagination

Sailing Date: 2013-08-14

Itinerary: Key west and Cozumel Mexico

Cruise ship was nice, bathroom on lido deck wasn't clean, staff at lido deck was nice. Front desk at customer service staff was polite but not friendly. dining room and housekeeping staff was also friendly. When we had to leave the ship at port of call, staff was not friendly .

Biggest disappointment was pool. Water level was almost five feet. Four feet and ten inches to be precious. I am 4 feet and 10 inches tall and I don't know how to swim so I couldn't go in pool at all. There was only one pool. I am sure they can keep shallow water on one side and deep water on other side of pool but it was same level of water in whole pool and it was salt water. They need to think that everyone is not six feet tall or everyone knows how to swim. They need to design this with all kind of people in mind. Dining room food was good because it was requested before sailing and that food was tasty but food at lido Deck was disappointing for vegetarian people like us. Besides French fries , bread and fruit and deserts there was not one single item .

We had requested Indian food. In spirit and pride dining hall food was fantastic. Dining room staff was also friendly and polite. Few times they made mistake bringing food to wrong person on table. Overall it was great experience in dining rooms but at lunch time or just when we didn't wanted to go to dining hall or when we were at port of call and couldn't make it to dining room in time or just we wanted to eat at informal dining area ,Horizon bar and grill they didn't had any vegetarian choice but French fries, bread and fruits. Before this cruise we took cruise with norvegian and royal Caribbean cruise lines and they had one Indian style vegi and rice and Indian style bread which was good. We were disappointed and kind of hungry even though there was so much food. So it was like mix feeling experience.

Room was all right. We didn't have any problem with it. It was not big room. They booked five people in our room and they said there will be five bed in room, but they had two bunk beds and fifth bed they set up on floor which is not right because they charge full price for that fifth person.

It was okay cruise . They need more shows.

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