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LEAH

Age: 45

Occupation:BUSINESS OWNER

Number of Cruises: 9

Cruise Line: Carnival

Ship: Carnival Inspiration

Sailing Date: 2010-02-13

Itinerary: WESTERN

We sailed on the Carnival Inspiration 2/13/10. This was the WORST experience we've had in all of our 9 cruises on many different cruise lines. 2 of our party had FOOD POISONING from your dining room on Tuesday night! We booked a penthouse suite U98. Our shower didn't work the whole cruise! It had barely any water pressure and was SCALDING hot, we reported to room attendant many times and called maintenance as well. PENTHOUSE SUITE? NO SHOWER FOR 5 DAYS??? Room attendant did bare minimum AND i MEAN BARE MINIMUM! Bar staff would take our order and at least 30 minutes to bring drinks, could have gone to bar in less time. Where was the security on the ship? Kids running up and down halls EVERY night late at night? Your automatic doors in the Lido deck breezeway to the buffet closed on me the first day on the ship and spilled hot coffee I was carrying all over my clothes and I walked around the whole cruise with a bruised and sore shoulder. Your staff just stared at me and said nothing! COULDN'T CARE LESS YOUR DOORS JUST INJURED A GUEST! We paid $3,134.68 USD for 5 days of terrible service and accommodations and feel really ripped off. That's $626.94 PER DAY! THAT'S $156.74 PER PERSON PER DAY! We have been on nine cruises with RCCL, Norwegian, and Celebrity and this was BY FAR the worst experience we've EVER HAD! I expected some sort of response from you in regard to this but my complaint was taken and I was told I would not hear back from Carnival. No refunds are issued. When I explained I wasn't looking for a refund, just some sort of apology there was silence, followed by "you won't get that"! NEVER AGAIN WITH CARNIVAL! SAVE YOUR MONEY FOR ANOTHER CRUISE LINE!


Decent except for our FOOD POISONING!

PENTHOUSE SUITE....SHOWER NEVER WORKED! HAD TO SPONGE BATHE FOR 5 DAYS!

Decent

Stingray city

We sailed on the Carnival Inspiration 2/13/10. This was the WORST experience we've had in all of our 9 cruises on many different cruise lines. 2 of our party had FOOD POISONING from your dining room on Tuesday night! We booked a penthouse suite U98. Our shower didn't work the whole cruise! It had barely any water pressure and was SCALDING hot, we reported to room attendant many times and called maintenance as well. PENTHOUSE SUITE? NO SHOWER FOR 5 DAYS??? Room attendant did bare minimum AND i MEAN BARE MINIMUM! Bar staff would take our order and at least 30 minutes to bring drinks, could have gone to bar in less time. Where was the security on the ship? Kids running up and down halls EVERY night late at night? Your automatic doors in the Lido deck breezeway to the buffet closed on me the first day on the ship and spilled hot coffee I was carrying all over my clothes and I walked around the whole cruise with a bruised and sore shoulder. Your staff just stared at me and said nothing! COULDN'T CARE LESS YOUR DOORS JUST INJURED A GUEST! We paid $3,134.68 USD for 5 days of terrible service and accommodations and feel really ripped off. That's $626.94 PER DAY! THAT'S $156.74 PER PERSON PER DAY! We have been on nine cruises with RCCL, Norwegian, and Celebrity and this was BY FAR the worst experience we've EVER HAD! I expected some sort of response from you in regard to this but my complaint was taken and I was told I would not hear back from Carnival. No refunds are issued. When I explained I wasn't looking for a refund, just some sort of apology there was silence, followed by "you won't get that"! NEVER AGAIN WITH CARNIVAL! SAVE YOUR MONEY FOR ANOTHER CRUISE LINE!

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