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Mike Desira Cruise Line: Celebrity About Us Efficiency personified. We had to
backtrack a bit during the form filling process, but that was due to our
inexperience. After being given our cards, we
had to queue at the one and only bottleneck of the embarkation process. Security
screening. I hasten to add that the screening was
Dover Harbor's thing, and really, one could not grumble about being safe.
We got an inkling of Celebrity's hospitality in the form of two Celebrity
people serving cold water or punch (non-alcoholic) from two urns to all
in the security line. Thinking back, we had to spend more than 15 minutes
in the queue when we came in before the main body of people started
arriving, I hate to think what the wait was like when everyone started
pouring in. So up the gangway and into the ship.
Here we found Celebrity's security waiting for us for a second screening.
No problem here, as all it consisted of was to insert our cards in a
video game like thingy which took our photo and validated our card. An
x-ray machine looked into our hand luggage, and from then on it was
welcome aboard!A line of porters was waiting
for us, and our hand luggage was courteously taken from us and we were led to
our floor and cabin via the elevators. There we found our luggage waiting for us, so we unpacked everything, had a shower, rested a bit, dressed and went for dinner. Our table was an inside table for six on the top floor of the restaurant. Our table companions were a married couple in their late fifties from Moldavia and two elderly ladies from the UK. Everyone was nice and happy, but there was little common ground on which a friendship could take hold, so after the introductions, not much was said. Altogether an inauspicious start to our dining experience. However, after breakfast on Sunday, we found a card in our cabin telling us that we had been reallocated to a late sitting, as we wished. This proved to be the turning point of our cruise. When we arrived at our new table that evening, we found a table for ten near a porthole. Nice. Two more couples arrived and upon introduction, it turned out that both the other men had the same name as me - Mike. Coincidence or what? That was it. Tania, Rita, Lynn together with their three Mikes. All of us six turned out to be in our late thirties/early forties, and although we were as different as they came - we were Maltese, one couple were Russian Americans, and the other as hard boiled Americans as they can be - we soon discovered that we all shared a common thing - one hell of a sense of humor. The other seats were booked to three sisters on a reunion thing, but they were not regulars. During the cruise they appeared in different combinations of two, then they disappeared for most of the cruise from our table, until finally all three resurfaced towards the end with a nice gentleman from Hawaii. We three couples became solid friends after about fifteen minutes and when we were introduced to our waiter Emir and his busboy Jose, we knew that we were made for the rest of the cruise. Emir provided a wonderful service for us, attentive, humorous and fast. He was always joking and although he kept his professional distance from us, as it should be, after all, he made us feel like we were one big happy family. Our busboy Jose only helped him by being
efficient and very handy with his little tricks around the table.
We were always looking forward to see what he's
coming up with next, and he did not disappoint us. His favorite trick was the
falling cup. He makes as if he is placing a cup and
saucer on the table after the meal, and he would apparently drop the cup from
the saucer only to catch it with his thumb. You could almost hear
the cup breaking. The way he wove in and out between us, keeping our
glasses filled and the table organized can only be
described as being poetry in motion. I used to follow
his every move with delight. After dinner, Emir
always found the time to chat a bit with us, even though at times he was visibly
tired. At one time he even made roses for the ladies
from paper napkins. That was a nice touch, especially since it was not forced at
all. Jose hovered about and also chatted with us while he
cleaned up the table. One time he made a mouse out of a napkin, and
brought the roof down by making the cloth mouse jump in Rita's lap. What
can I say? We attended the restaurant every single day just to be with
Emir and Jose. Suffice it to say that we were the rowdiest table in that
sitting, and we loved every single moment of it all. So if you cruise
Celebrity, and your waiter is called Emir, then rest assured that you are in for
a good time!!! The Decor on the ship exudes understated
luxury. Fitted carpets everywhere. An illuminated Marble staircase in the foyer.
Co-ordinated paneling and ceiling help set the
atmosphere of the place. Soft practical color schemes in the cabins and
corridors. Loud and brash in the Casino - how else
should it be? - relaxing in the public areas, subdued in the restaurants, bar
and cafe, fantastic at the nightclub.
The one thing which seemed excessive was the
number of artificial flames set in coves all along the sides of the Celebrity
Theatre, but then again that could be just me.
Throughout the ship, nooks and crannies harbored works of art. From
paintings to sculptures, abstract to obvious, serious to entertaining, one
cannot but pause and look at the offerings. Two notable sculptures are
the fat lady at the Aquaspa pool and the gorilla holding a fish located
on the starboard side on deck 11.Indeed, if fault is to be found with the
decor, it would be that it tries to make the ship look more like a hotel on
solid ground then a floating autonomous piece of machinery. One sweet thing was that accompanying the
good night chocolate on our pillows, we always found a different postcard from
the Make-A-Wish Foundation of various states. These
depict drawings themed on cruising made by young children. A nice way to round
up a wonderful day. Cabaret style performances were always going on at the Rendez-Vous Lounge, together with the inevitable Karaoke nights. For the more energetic, the Reflections Nightclub provided dancing music with various nightly themes interspersed with Dance music. If one wished to listen to some music by one's self, Celebrity has provided the equivalent of a music library in the shape of Notes. This concept features a comfortable seat with a touch screen and headphones. You navigate through the easy to use menus to select your favorite songs from a vast database of music. Then just press ”play”, lie back and listen to your heart's content. There is also a conventional library loaning out books, and a beautiful conservatory full of exotic trees and plants where one can sit down amongst nature and relax. As far as we can tell, there weren't that
many kids running around on this cruise, but they have their own programs and
organizers. There was a play
area for kids on deck 11, but we never saw it occupied.
On 11th September, a memorial service was held in the Celebrity Theatre.
Bearing in mind that more than half of the ship's passengers
were American, it seemed to me passing strange that
the Theatre was mostly vacant. One personal highlight of the day was at tea, when we always congregated at the rear open deck to meet our friends and make new friends. Like I have said earlier, the three couples seated on table 533 all had men named Mike. So it was a natural progression that Mike's Corner came into being at the rear open deck. It served as a focal point for us friends to meet up and discuss important things like should Bush invade Iraq, and why it took us about 36 hours to cross from Dover to Zeebrugee when a normal ferry run does it in three!!!! Regular additional friends were Karine and Kenneth, two retirees from Belgium, and later another couple from the UK on a cruising quest. One amusing episode involved our cabin. The ship started to roll and lo and behold, a creak materialized in our cabin ceiling. It was more amusing rather than annoying, but eventually we decided to do something about it. We had just came down in our cabin about to shower and dress for dinner, when our steward came up and asked us how we were doing. We said fine, except that we have a creak in our cabin. Oh, he said, I'll see to it. Yes please, thank you, I replied and we retired to our cabin after hanging the “Do not disturb” Sign outside. Barely five minutes passed by when the phone rang. It was the Guest Relations desk asking about our problem. I was surprised at the speed they moved, but I was lost for words when the desk told us that the ship's carpenter was currently outside our cabin door, but since we had the ”do not disturb” sign outside, he did not knock, but was waiting for our convenience to see to the problem. WOW. Is this service or what? We put on our bathrobes and opened the door so that our erstwhile carpenter could hunt our creak down. So there we were, us in bathrobes, him in a clean blue boiler suit, standing still and waiting for the creak to happen. Roll, ship, roll. He eventually had to stand up on our bed, displaying the cleanest pair of white socks this side of the Atlantic, and finally located the creak in the ceiling. It was residing behind the stowable bunk bed in the ceiling. The only way he could stop it was to stand on my bedside table and press up the roof paneling. No problem, I seriously told him, you can stand like that for the rest of the cruise. The look he gave me had to be seen as I can never describe it. I then laughed and he relaxed. He then packed a couple of towels on the bunk bed, which when stowed stopped the creak. Relieved, he stepped down my bedside table and after putting on his boots, we spent another five minutes in companiable silence waiting for the creak to happen again. It did not and after thanking him, the guy left. Ten minutes later, CREEAAKKKK!!!! We decided to let it go. The ship in general is very quiet, especially in the cabin. No machinery is evident, and by far the loudest thing evident, apart from my snores, is the air-conditioning. Which is very low indeed. Until you flush the toilet. The ship uses a vacuum system to collect everything, and this leads to less water usage and a raft of other operational advantages. But when you press the ”flush” button, you would start thinking that you would be next down its gullet!!! It's that frightening. However, when a toilet is flushed elsewhere, only the slightest hum is heard, the cabins are that soundproof. One curious event involving noise happens at least twice daily. A sound reminiscent of a huge door being slammed shut, or machinery being brought up to speed used to happen at 07:00 and 20:00. It was so punctual that one could set one's watches by it. It was in no way alarming, but it was felt as well as heard in our cabin. If one lifts the toilet cover up at night, with the lights out, a faint light can be made out in the toilet bowl. Curious. Using the shower is a pleasure. I must have been a duck in one of my previous incarnations, I really love to splash about, and I want my showers to be really hot and powerful. The shower units are equipped with thermostatic mixers, and ours worked like a dream. Maybe the fact that the whole ship is only a few months old has a bearing on the matter. I have seen thermostatic controls with a stop button to prevent you going over 38' C inadvertently, but having a stop on the volume control was a first for us. And boy was it needed. The shower head had two settings, Shower and pulse, and on the pulse setting, the water was positively lethal, it was that strong. I was in heaven, but I wouldn't recommend it on the face or other tender parts!!! Having a bar fridge in the cabin is nice, if you use it, we didn't, but why is the bottle opener located inside the toilet, screwed in by the entry door? Celebrity also supplied a neon nightlight to be used in the dark, wonderful, but no mention is ever made of it anywhere, which is unusual, considering that it is in Celebrity's interest to highlight all its plus points. Maybe I missed that part. Electricity is supplied in both 110V via American prongs socket, and 220V in the European round socket. That way, people can use equipment from all over the world without difficulty. Another plus point. Some people can never be pleased no matter how much one tries to do so, but the cake can well and truly be awarded to the guy who was grumbling with staff on the lack of fish during tea. He must have insisted on it, as I saw, and heard an officer explaining to him that whilst there was a different choice of foods available daily, one has to be reasonable in one's demands. Fish for tea! I had a passing thought of asking the officer for some fresh monkey brains, but I'm sure he would not have seen the funny side of it, so I desisted. The ship's coffee was ok.......for you heathen Americans out there, that is. For us cultured Europeans, coffee means using fresh grounds and serving it immediately. No really, the coffee was quite good actually, however it pales when compared to the Italian ”ristretto”. This is the essence of two or three cups of coffee sweated out in as little water as possible, served in a thimble sized cup with saucer to match. You can add sugar, but not much as it will dry what little water there is. You haven't tasted coffee until you have experienced the “ristretto”. From then on, its to the bin with the percolator!!! One comment from Mike, when I introduced him to the ristretto was that you could peel paint with it. Celebrity really pounds it in everyone's head that we must be aboard in time for sailing when going ashore. They do it as gently and as subtly as possible, and its everywhere. In the daily paper, on a small notice board, which is the last thing you see before going ashore. However, it must have slipped the minds of a couple one time, and the ship slipped its moorings missing two people. We punctual and correct people were treated to the sight of the pilot boat come chasing after the ship and delivering the two errant passengers to the ship. Luckily the ship was still negotiating the harbor and had not yet picked up speed. On the subject of speed. We left Dover on the dot at 17:00 on Saturday. We docked at Zeebrugge on Monday at 07:00, namely 38 hours later. A ferry covers the same distance in about three hours, so what is happening? Us in a brand new ship, equipped with four gas turbine engines, usually found hanging from aircraft wings rather than resting in the belly of a ship, being passed by every rust ridden bucket that is heading in the same direction. Word was that even the jelly fishes were having a field day racing us and morale plummeted. Celebrity contracts were consulted, to no avail, as the company craftily did not guarantee a minimum cruising speed. Desperation filled the air. Then it dawned. The ship was half full with Americans flown in from the states. These poor souls were ridden with jet lag, and needed time to adapt to Eurotime. Also, the day being Sunday, and the land being Europe, everything was usually closed so there was precious little to do on land on a Sunday, especially if the land in question was Europe. This prompted Celebrity to leave the Constellation to traverse the seas with her throttles set at jelly-fish speed to give the recovering Americans a relatively lazy sea day on Sunday. Morale was quickly restored when the ship picked up speed more appropriate to its status in between most ports, and hurriedly booked post cruise sessions with psychiatrists were just as hurriedly cancelled. Any last doubts and remaining sessions where cancelled by the last days when we were accompanied by the ”Sunbird”, a cruise ship belonging to the competition. It left harbor with us in Livorno, and set a course parallel with ours. For a moment, it seemed that it was going to overhaul us, and talk of keelhauling our captain abounded. But eventually, we picked up speed and left the other ship behind. On leaving Villefranche, the Sunbird had the cheek to leave before us, and post cruise sessions were re-booked again. These were hurriedly re-cancelled when we not only caught up with the ship, but we left it far behind us in a matter of minutes. Yes!!! Our ship was in such a hurry to get to Barcelona, that that night you could have served a vodka martini shaken, not stirred, just by placing it on the dinner table. The ship sports two saunas, one for each
sex, complete with changing rooms, showers and washrooms. There are little
lockers in which one can place one's possessions while
one cooks oneself in the sauna. To get a key for these lockers, you need to
present your Signature card to the Aquaspa people, in
exchange of which, they hand over the locker key. Admirably, ever so cautious,
they ask you for your first name before returning the
card to you when you give back the key. Mike
came over at teatime and asked me if I wanted to go and grab a sauna with him.
Sure, why not? So we went to get our locker keys. It so
turned out that he had his wife's card by mistake and he had to turn it
over to get a key. When eventually we went to return the keys and get
our cards back, the Aquaspa girl asked him for his name. Ever so correct,
he replied “Rita”. One had to be there to see the girl's reaction. I doubt if Celebrity can do anything about this, as the bread is actually fresh and wonderful when initially presented, but the air-conditioning wreaks havoc and dries them up real fast. On offer during tea, there are also small hot croissants filled with some tasty ingredient or another. Like some of the sandwich filling, these ingredients are usually tied with what was on offer yesterday on the cold table. No problem in that, and the food is always of prime condition. At best it can be viewed as utilizing perfectly good food left over from the buffet, and at worst, it can be called recycling food. An example of this is that fresh almond flake coated fingers originally served the day earlier were turned over and coated with chocolate and re-served again as an entirely different item. I did not mind, as they tasted better with the chocolate. It was noticed that the sun reaches easily into the rear verandah bar. Thus liquor bottles on the shelves were being subjected to spells of direct sunlight. I am sure that this does nothing to improve the contents of the bottle. On drinks served from the bar. The only alcoholic drinks we ever had were in the Reflections Nightclub. My wife usually had Bailey's on ice and I had Banana or Strawberry Daiquiri. Not being habitual drinkers, my wife usually starts feeling the drink halfway through her second Baileys. She had three and still felt nothing. Ditto with me. What's wrong? The middle elevator of the aft cluster has what sounds a loose cable banging about. The sauna room area was as sumptuously decorated as the rest of the ship, but the effect was marred by the presence of blue toweling placed on the floor. These appeared to have been placed there to prevent wet bare feet from slipping, an admirable, if unsightly solution. However, this could have been considered in the design stage and appropriate non-slip materials specified for the flooring. The cinema seating proved disappointing. The back to front angle of the seats was too shallow, resulting in the bottom third of the screen being obliterated by the persons sitting in front of you. The ship has this habit of showering those downwind of its stack on deck 11 with a drizzle of fine drops of water. This usually happens when the ship leaves port, while possibly bringing yet another turbine on-line. This temporary rain is accompanied by visible steam emerging from the stack, which leads me to the conclusion that we are experiencing condensate precipitation until the exhaust system reaches the proper operating temperature. No problem in that, and most probably, the rain consists primarily of water, but a note on the possibility from Celebrity would have been nice. By far the biggest disappointment was unfortunately the Ocean Liners' restaurant. For all the hype the restaurant was pushed with, our dinner there proved to be a non-event. It could have been the way that it is advertised as being the ultimate dining experience, thus setting our expectations very high. It could have been the fake French accent used by the head waiter. It could have been the way the knifes and forks busboy kept muttering to himself and correcting misplaced tools. Perhaps it was just us having an off night. Maybe it was a combination of everything which while not actually spoiling the event, proved enough to throw it out of whack. On a lighter vein, we watched in trepidation as the flames rose from the brandy-flamed steaks towards an overhead sprinkler. The crowning glory would have been the sprinkler going off. I think that if the Americans are more natural instead of trying to imitate other cultures, they would succeed more. Earlier on, I have stated that nothing warranted complaining about. I was wrong. There is something, and it is purely Celebrity Cruise's fault. Due to the excellent time and brilliant service given to us by Celebrity during our cruise, I hereby do complain that like all good things, the cruise had to come to an end. If we were not given such a wonderful time, and looked after in the way that we were, we would not have had to complain so strongly that the cruise had to end. We were given a questionnaire to fill in and it was with extreme feeling and truth that I answered the question ”will you cruise with Celebrity Cruises again?” with a heart-felt ”yes! Ask a Question About Celebrity Cruise Lines
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