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Overall Rating
Family Friendliness
Shore Excursions
Neil Connell

Age: 54


Number of Cruises: 17

Cruise Line: Celebrity

Ship: Constellation

Sailing Date: 2008-04-24

Itinerary: Europe

The ship itself is very smart and well looked after by the staff. Service is very good in the restaurants but around the rest of the ship we found it quite frustrating trying to get a drink. My advice is to actually sit at a bar so you are at the 'point of service' so to speak.
The main grumble about this cruise was Celebrity's inexplicable failure to deliver us to the first two ports of call, namely Edinburgh and Inverness. This was not due to bad weather and we were not advised of any change to the itinerary. However, we were dropped in Invergordon instead of Inverness, some thirty five miles away, with no shuttle service (on a Sunday). Likewise, instead of Edinburgh (Leith) we were dropped alond the coast at South Queensferry. Not a problem in itself, but there was NO shuttle service into the advertised port of call. Not good enough!!!!!!

The new menu's they were touting are inferior to what we have come to expect from Celebrity. For us, cruising is mainly about good food and service. Celebrity has taken a retrograde step with the food and the service, though good in the restaurant, was poor around the rest of the ship.

Tidy and well designed.

We enjoyed the shows and the 'comedy magician' but the rest of the activities are normal cruise fare. Many activities now have a 'nominal charge' attached.

As always with cruise excursions they are overpriced and (according to what we heard) poor value. Celebrity (in my opinion) do not look after travellers who want to 'do their own thing'. Most of their efforts are directed towards those who have paid for excursions. It is fair enough that those on excursions get to tender ashore first (at St Peter Port in this case) but the rest of the tendering through that morning was abysmally poorly organized and caused plenty of complaints and ill feeling among the passengers.

The cruise itself was four star, no more, no less. The trip was a disappointment due to not getting into Inverness.
The embarkation/disembarkation process is very good now, though they now (at Harwich anyway) try and get everybody off the ship as quickly as possible. We were up at 6am and driving away shortly after 8pm (and we were more or less the last off). The payoff is that you can get on the ship at 12 noon, but the very early start on the last morning may not be everybodys cup of tea.

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