Philip M. Haggerty
Age: 72
Occupation:Retired city attorney
Number of Cruises: 12
Cruise Line: Celebrity
Ship: Galaxy
Sailing Date: May 7th, 2004
Itinerary: Atlantic Repositioning
My name is Phil Haggerty and my wife is Edith Goble. I am a retired city
attorney and Edith is a homemaker and retired health services provider. This
would be our twelfth cruise and sixth on a Celebrity ship. We have sailed the
Caribbean on Galaxy, on the defunct Commodore Lines’ Enchanted Isle, and on
Norwegian Sun and HAL’s ms Veendam. We cruised on Regal Princess to the Baltic
and Sun Princess to Alaska; Carnival’s Elation to the Mexican Riviera and
Celebrity’s Infinity both through the Panama Canal and to Hawaii. Last year we
did the Mediterranean on its sister ship Millennium. Our most adventuresome trip
was around Cape Horn from Santiago to Buenos Aires on Celebrity’s Mercury. All
of these cruises except the first two, Carnival’s Elation cruise and the
Enchanted Isle trip, can be found on reviews on this site.
Our purpose has been to provide detailed, specific information, which might be
of use to anyone contemplating a similar itinerary in particular, and to provide
general information of use to neophyte cruisers. I also endeavor to compare
ships and cruise lines. Of necessity, these comparisons are limited to our
experience, and the opinions I express are mostly personal, flavored with
comments from fellow passengers. For example, neither Edith nor I gamble, so our
comments on the casino are a reflection of what others may tell us. We are not
great dancers, but do a little when the venue and music are suitable. Nor are we
deck loungers, spending long periods of time stretched out next to the pools,
but I can report what the decks looked like. No one can do everything that a
cruise ship offers, or experience all the venues provided. My e-mail address
will be attached so that anyone can communicate with me concerning this review,
or any other cruising thoughts or experiences that they want to share.
WHY THIS CRUISE?
Simply put, we really wanted to sail across the ocean. The Pacific is too big,
and the opportunities usually involve very lengthy routes through various
Pacific islands, New Zealand and Australia, and finally, the Orient. I think
there is an occasional rare cruise across the North Pacific to Japan. But every
year most cruise lines offer what are called “repositioning” cruises to (and
from) Europe across the Atlantic . These cruises arise from the fact that Baltic
and Mediterranean Sea cruises can only be done economically in the summer; the
Caribbean cruises are less in demand at that time; and the only way to get a
ship to do the Med or the Baltic is to sail it, or “reposition” it each spring
and return it each fall. The advantage for the cruiser is that you get a cruise
of at least 14 days (in most cases) for a very reasonable price compared to the
normal Mediterranean and Baltic cruises (which offer no discounts). And in order
to sell the repositioning cruise, a certain number of port stops are thrown in.
In our case the scheduled itinerary was from Baltimore (where Galaxy sails to
and from the Caribbean in that season) to the Azores, Madeira, Gibraltar,
Malaga, Villefranche sur Mer and debarking in Rome. Of the 14 days, six would be
in port and eight at sea, the highest ratio of sea to land days we had ever
experienced, and one of the major reasons why we wished to take this cruise.
PREPARATION
There are six major areas of pre-cruise preparation - what cruise to take -
insurance-how to purchase your cruise - getting to and from the ship - what to
bring with you - what off-ship excursions can be pre-planned and/or
pre-purchased.
There are a number of lines; in fact all major lines except Carnival; which do
some European cruises, and which therefore have repositioning cruises each year.
Because they are essentially “one-shot” deals; only one trip each way each year
and with no choice of date or itinerary per ship; selection of the dates and
routes may be the most important factor. Do you want to end up in the
Mediterranean, or in Northern Europe? When can you leave? Most trips go over in
May and return in August or September. What stops are offered? What ships are
offered? Some of the Caribbean ships are repositioned to Alaska each year; and
this venue is increasing in demand for vessels. There are fewer ships doing
Mediterranean, Baltic or other European cruises so the selection is limited. We
picked this trip because we like Celebrity Cruise Lines, had sailed on and
enjoyed Galaxy, and very much liked the proposed itinerary.
We buy insurance, but not through the cruise line but through a firm called CSA.
The rates are good, you can choose the amount (we usually do not buy the whole
cost of the trip). You can select the dates to cover pre-cruise and post-cruise
travel, as well as non-cruise line excursions. We buy the cruise through our
travel agent in order to get the best rates available, make a more informed
cabin selection, and generally have better control than trying to do it over the
internet. The web can provide a lot of information, but you really need the
cruise line brochure to select your cabin.
Getting to and from the ship is the greatest hassle and the most frequent source
of complaints about cruise travel. If you are departing from and returning to
the same city, you can almost certainly find round trip air fares on your own at
less cost than the air package offered by the cruise line. However, if you have
different cities for embarkation and debarkation; it is often expensive to
obtain one way flights, and the cruise line may be able to do it for you at less
cost. This is almost always true for long trips, although sometimes you can
arrange a round trip flight that works. For example, when we went to South
America, we bought a round trip ticket to and from Santiago, and when the cruise
ended in Buenos Aires, we were able to catch a fairly inexpensive flight across
the Andes from Buenos Aires to Santiago. Similarly, for our Baltic Tour-Cruise
last year, we flew to Frankfurt round trip, bought one way tickets from
Frankfurt to Budapest where the tour started and did the same from Copenhagen,
where the cruise ended, to Frankfurt for the return. For this cruise I could not
get a decent fare from Rome back to Phoenix, so we let Celebrity do the air
connections for us. It meant that we had a red-eye from Phoenix via Detroit to
Baltimore, landing the morning that the cruise started. The return was not bad
however, with a decent departure time from Rome and one stop in Cincinnati. By
using the cruise line we were assured of transportation from the airport to the
dock, often a major consideration. So if you do your own airfare, you have to
take this cost into account. The differences can be marked. You can see your
ship from the San Diego airport; but it was a 45 minute bus trip from BWI to the
Baltimore pier.
The other major concern was getting from the debarkation port of Civitavecchia
to Rome, about 50 miles away. The cruise line will provide transfers to the
airport, or to Rome if you buy one of their tours, but if you are going to stay
in Rome for a few days, as we planned to, then there is a question of finding a
way to get to Rome with all your baggage. When we visited Rome as part of our
Mediterranean cruise, we were able to take the train there and back quite
simply, but we were not carrying anything larger than a camera. Fortunately we
were able to work with fellow passengers via Celebrity’s “Cruise Connection” to
get a very good deal on this. We will explain this later.
Planning your clothing is also a matter requiring some care and attention to
detail. This is getting more difficult since airlines are imposing weight limits
even in the United States; and internal airlines in Europe may have a 20 kilo;
(44 pound) per person weight limit. We had more than one couple on our cruise
tour last year who paid in excess of $300.00 for overweight charges on the
flight from Prague to Copenhagen.
On a transatlantic trip you may have somewhat cool, if not chilly weather at
sea, followed by fairly warm port days. It is a good idea to check weather
reports for your land sites. On a 14 day cruise there are three formal nights
and several informal nights in which jackets were suggested for men. But we are
getting pretty good at eliminating the non-essentials, limiting items like
shoes, using wash and wear underwear, and using the ships laundry when
necessary. Many cruise lines have self service laundries, but neither RCI nor
Celebrity provide these. We had a Cruise Critic Board posting (more about that
later) from someone wondering about packing her 10 dresses and 10 pairs of
shoes! We look on cruises as relaxing ways to see the world, and don’t worry
much about impressing people with the extent of our wardrobes.
Planning land excursions is time consuming, informative, sometimes frustrating,
but almost always more economical than simply booking what the cruise line may
offer.
We look at travel books, those available at our local library, and those we can
browse through at our local Borders or Barnes & Noble. We also look at what the
cruise lines have to offer, since they always list the length of time for each
excursion. This is helpful and indeed necessary in planning your own trip if you
are using your own transportation to get to the same place that the cruise tour
is going. The cruise websites are getting more detailed and Celebrity also
provides a slick and detailed brochure. There are tricks for using the web.
Don’t simply put in “tour”, because you will bring up a wealth of the multi day
tours offered by travel agencies and tour companies. Put in “day tour” or “day
trip” with the name of the city, and you will get a more useful selection. You
may have to use “auto rental” rather than “car rental” in Europe. Check the
details on any car rental offer to see what fees and insurance is included. On
this cruise we had a lot of contact with fellow passengers via the Cruise
Connection; and while we did not join any of the tours that some of them worked
up; others might find this useful.
THE CRUISE CONNECTION
All cruisers should be aware of and use this service. Basically it is a website
set up by a firm that wants to sell cruises. But to do so, they provide a site
which has a large amount of useful information, and also “boards” on which
people can post notices directly related to their specific planned cruises. The
site is www.cruisecritic.com.
If you click on “boards” at the menu on top; you will go into the board site.
There you can register and see if your next cruise has a board working. In the
case of RCI and Celebrity there is the added feature that these lines will host
a party on board ship after sailing for all who have registered provided that
the minimum number of 25 is reached.
While most of the time the chit-chat is casual and free wheeling, in the case of
this cruise one of the members, Bev, lined up a bus in Civitavecchia to take
people and their luggage to downtown Rome for 15 Euros each. Believe me, this
was a great bargain, as well as a relief in knowing we could get our stuff to
town. In addition, she lined up several van tours for the Azores, Gibraltar and
Madeira at a savings over the cruise tours, and with the advantage of using
small vans rather than large tour buses.
While we did not join her on these excursions, we used the board to find two
fellow passengers to rent a car on Madeira, and several people who planned on
hiking up the Rock in Gibraltar. When we sailed the Mediterranean last year on
Millennium, we used the board to meet several people in Barcelona the night
before we sailed and also to find a couple who shared our taxi tour with George
the Greek in Athens. I just went back to the site as I was writing this, two
weeks after we landed, and found post trip memos. There were more than 35
couples signed up on our board, and it is a great way to meet people.
ARRIVAL AND EMBARKATION
It is difficult and expensive to get one way air tickets from Europe to the
United States, so we opted to have Celebrity make the arrangements. This also
had the advantage of assuring our transportation from the Baltimore Airport (BWI)
to the pier. Unfortunately we were at the mercy of Celebrity for the choice of
flights, and they chose to send us by red-eye, leaving Phoenix at 10:45 on May 6
and arriving, via Detroit, in Baltimore at 8:00 A.M. on sailing day. This was
not a very pleasant flight. We were among the first of more than 450 Celebrity
passengers to arrive at BWI that morning, so we were put on the first bus at
about 10:00, and drove through industrial Baltimore for 45 minutes to arrive at
the pier at 11:00. As Captain’s Club members we had a fast check-in, but still
waited in a very plain warehouse type of pier facility until noon, when boarding
was allowed. We did have priority in boarding, and were in our cabin on Deck 12
shortly after noon. We went to the buffet for lunch, but it did not open until
1:00. When it did we had fish, which was warm enough, and pretty good. We
returned to our cabin to meet our cabin attendant, Robbie, from the Philippines
and our butler, Wilfred from India. Repositioning cruises are comparatively
inexpensive for the number of days provided, so we opted for a Sky Suite.
Two-thirds of these on Galaxy are on the aft portion of Deck 12, a most unusual
arrangement. It did mean that these verandas were very large, and partially
open. Ours was as wide as the cabin, of course, but 15 feet deep, allowing room
for two lounges, two chairs, a foot stool, a round table and a small coffee
table. The cabin was in the usual good taste for Celebrity, with pleasant wood
paneling, two nice paintings, a large wall mirror, a desk with a fair amount of
surface space, a sofa, arm chair, table and TV console. The bathroom featured a
tub-shower with a jacuzzi tub. As usual a good deal of shelf space and drawer
space was provided, both in the bathroom and in the cabin. We never filled all
the drawers or shelves, although we used up most of the hanging area in the
closets. Celebrity provides terry cloth bathrobes for suite holders, in addition
to umbrellas and binoculars.
A fruit basket is also provided and maintained throughout the trip, and the
thermos ice bucket and water pitcher were also kept filled. The light was good,
but the switch arrangements not exactly intuitive. They took a little getting
used to. Sky Suites, with 246 square feet are about 45% larger than the standard
cabin. We like the extra space, and had Sky Suites on our two Infinity cruises,
14 days through the Canal and 11 days to Hawaii. We had standard veranda cabins
for the 14 day Mercury trip around South America and the 12 day Mediterranean
cruise on Millennium, as well as on our first Galaxy cruise, a 7 day Caribbean
trip. We noted some changes from our first cruise. The door handles to the
veranda had been updated, and worked much more smoothly. The clock on the cabin
wall never worked, but we never asked that it be fixed. I could never figure out
how to set the time display on the VCR, but the telephone always has a display
of the correct ship’s time.
THE SHIP
After lunch we unpacked and toured the ship. Galaxy is now over eight years old,
and there are occasional spots showing a little wear and tear, but they are
minimal. As always, the maintenance on Celebrity’s vessels demonstrates the real
meaning of the term “ship shape”. The crew is constantly cleaning and polishing
everything visible. Considering that the major source of the flu attacks that
have affected some ships is human contact; it was comforting to see the hand
railings on the stairs being faithfully wiped down at frequent intervals. Galaxy
has a high space ratio of over 41.40; which translates into more space per
passenger than any other major line cruise ship (except for the Constellation
Class ships). Its arrangement is fairly standard except for the cabins on Deck
12. The forward part of that deck has the Stratosphere Lounge, with many windows
facing out and forward, and high powered binoculars on fixed stanchions in
several places. Deck 11 has the covered Oasis Pool (aft), the main buffet; the
open pools and Jacuzzis (center), and spa (forward). Decks 10, 9 and 8 are all
cabin decks, with a small library and internet center (out of order on this
cruise) on Deck 8. Deck 7 is the entertainment deck with the Savoy Night Club
aft and, as one proceeds forward, the casino, a seating area, a good selection
of shops, a coffee bar, and the balcony of the theater. Deck 6 starts aft with
the upper level of the dining room, and proceed through the Rendez-Vous Lounge,
the photo gallery, Michaels Club, the Cove Cafe Milano, meeting rooms, the card
room, the Cinema and Conference Center and the main level of the theater. Deck 5
has cabins forward; then Guest Relations, excursion and future booking areas
amidships, with the lower level of the dining room aft. The area between the
midship elevator-stair bank and the dining room is taken up entirely by the main
galley. Therefore there is no connection on that level; so you can only reach
the lower level dining area by going up from Deck 4 or down fr om Deck 6, using
the aft stairs or elevators. Deck 4 has cabins and the medical center and Deck 3
only tender access. The style of decoration is art deco, running to glass,
aluminum, and light wood, with well placed and very nice art work. Even the
walls passing through the cabin areas have art works or artistic photos. This
last feature is common to all Celebrity vessels, but not found on other ships.
The elevator bank-stair well areas are wide, deep, well lit, nicely decorated,
and very pleasant. The pool areas have attractive, well padded lounges. The aft
portion of the buffet deck has a clear plastic domed pool surrounded by cabana
style furniture; and it proved to be a popular area for people to bring their
buffet meals in lieu of the indoor buffet seating area. The main dining, in
common with all Celebrity ships, has a two level window running virtually the
full width of the ship, providing a marvelous view seaward as well as providing
excellent light. There is an interior “Grand Staircase” leading down from the
Deck 6 eating area to the Deck 5 level. The room is reasonably spacious, and
while there is, of necessity, a number of server stations, they are well placed
and comparatively unobtrusive. The buffet is well arranged and has good quality
furniture. There are four serving areas and various “stations” which serve
different functions depending on the time of day. There is an omelet station for
breakfast, which becomes a pasta station at lunch. There is a sushi bar set up
from six in the evening until ten; which we greatly enjoyed for a snack after
the show. The ice cream station had a devoted clientele, and in the covered pool
area aft there was a hamburger grill and a pizza station in which the pizza is
made fresh, on the spot, rather than pre-made. There is no true alternative
restaurant, although you may make reservations for a “fine dining” service in
the buffet area at night.
OFF TO ROME
We sailed away on time, down Chesapeake Bay and started our five consecutive sea
days before we would see land again. We had experienced four straight sea days
on the way to Hawaii last December, so we had some idea of what to expect. What
we did not expect, but perhaps should have, was a notice in our cabin that the
itinerary had changed. It seems that Spain has unearthed a law which says that
no ship can dock in a Spanish port if its last stop was in Gibraltar! They
cannot enforce this against European Union registered vessels, but except for
Costa Lines, there are very few EU registered ships, and certainly ours was not.
So we dropped Malaga from our itinerary, moved Villefranche up one day, and
slipped Livorno, the port for Florence and Pisa, in between Villefranche and
Rome. This meant that we not only lost our chance to see the Alhambra, but our
pre-payment for tickets and deposit for our rental car. It also meant we lost
our pre-payment for tickets on the French Railway between Villefranche and
Cannes. There had been a report by one of our Cruise Connection Board people
that they had heard that this had happened to a Royal Caribbean ship, so
Celebrity certainly had warning before we left and had not told us. We might
have been able to go on the net and reverse some of these charges. So we were
victims of Spanish annoyance at Great Britain over Gibraltar, a fit of pique
that has only lasted 300 years.
Since we could not reverse Spain’s politics, we resolved to enjoy the relaxation
of five sea days. Celebrity makes a good effort to provide on board activities
on all its extended cruises. They have what is called an “Enrichment” series of
talks. There are usually three or four of these every sea day, and they feature
diverse speakers. On this trip we had Colonel Walter Cunningham, a NASA
Astronaut, Geri O‘Neil, a psychologist, Teddy Pohlman, PhD. talking on various
subjects; and Michael Sax lecturing on Oriental Medicine and acupuncture. We
also had a librarian, Erin, who had been on Infinity when we went to Hawaii, and
she has special interest chat sessions in the library. We think it is a great
touch to have a librarian, although the library itself could stand expansion,
both in space and in stock.
In addition there were the usual cruise trivia games, dance lessons and similar
“stuff“. Celebrity also tries to introduce staff and crew members in chat
sessions, which are nice, although the Greek officer staff is not always as
fluent in English as the rest of the crew. The food manager, Hans van Wetzen, is
Dutch, and speaks excellent English as do most of his countrymen. There also was
an open rehearsal for the production singer and dancers, which I will discuss in
the entertainment portion of this review. The major point is that there is
always something of interest happening at virtually every moment on Celebrity
sea days. We had noted that on the three sea days on HAL’s Veendam for our
Caribbean cruise, the daily activities were very limited. On Galaxy the only
problem was that there were almost too many events scheduled and some conflicts
of scheduling.
All these sea day events were well attended, and one reason was the weather.
This was still the North Atlantic in early spring, and not the Caribbean. The
weather was moderately rough, although not as rocky as our Hawaiian trip sea
days last December. It was also quite cool on deck, which, combined with strong
breezes, made limited use of the pool area to those who wrapped themselves from
head to toe in towels. The only pools which got any use were the heated
Jacuzzis, and the main pools were closed from time to time because of rough
conditions. Nonetheless we greatly enjoyed these first days; slept very well;
and woke up saying - “Gee, another neat sea day.”
TWO UNUSUAL EVENTS
There were two unusual events, one somewhat tragic, that occurred. The first was
the embarkation adventure for Geri O’Neil, the psychologist. She, her husband, a
couple of passengers and a few crew members had been scheduled by Celebrity to
fly from Florida. The plane developed serious trouble shortly after take-off and
had to return. The next plane to Baltimore got them there in time to arrive at
the pier as the ship was pulling away. They waved frantically and received
cheerful waves in reply from passengers along the rail, much to the annoyance of
Geri and her fellow travelers. Celebrity then flew this group to Norfolk,
Virginia, the juncture of Chesapeake Bay and the Atlantic Ocean and; when the
ship stopped to let off the Chesapeake Bay pilot at about 2:30 in the morning,
sent a small boat out with Geri and the others so they could embark.
The second event occurred during the sea day between the Azores and Madeira. In
the early afternoon the captain came on the public address system and told us
that there was a medical emergency with a passenger. He said the ship would
start speeding up and that later it would be met by a medical helicopter to
remove the patient. Since Galaxy does not have a landing pad, the passengers
were told to vacate the aft end of deck 11 outside the Oasis Pool and eating
area, enabling the crew to put out a large “X” target for a wire litter basket
to be lowered for the patient. By the time this occurred we were at dinner, and
we found out that the chopper arrived, accompanied by a re-fueling plane and
lowered its basket. But apparently the passenger had died while waiting, so the
helicopter went back to Madeira empty. The extraordinary lengths the ship went
to effect aid was immensely impressive.
OUR SHIPBOARD COMPANIONS
While we were waiting to board at the Baltimore pier, we spotted Joyce and her
husband Howard, who live in Apache Junction, near Phoenix, and who we recognized
from our Infinity Canal cruise. We also had had a lot of Cruise Connection Board
conversation with these people, but of course knew none of them by sight. Our
initial table group consisted of Jack and Ray from Florida (but originally
Massachusetts), Ken and Jackie from San Antonio and Milo and Florence from
Virginia.
The second night, Ken and Jackie were gone, and we were joined by David and
Brittany, a young couple on a slightly belated honeymoon cruise. They were gone
also by the third night and we were down to six people until joined two nights
later by Anne from Columbia, Maryland. Finally, after Madeira we were joined by
Matt from Canada, who had become acquainted with Anne and was invited to join
us. Despite the musical chairs, we were a congenial group.
While we had a scheduled Cruise Connection meeting, the Board people had decided
to have a pre-meeting in the Stratosphere Lounge immediately after the lifeboat
drill which took place at 4:30 on sailing day. We had agreed to wear Mardi Gras
beads, so Edith and I wore our beads from the Rio Suites in Las Vegas. About 20
or so showed up, and it was fun putting the faces to the names. We met Bev and
Mike who organized the Civitavecchia to Rome transfer and Arno and his wife
Joanne who had agreed to accompany us on our Madeira expedition. We had our
regular meeting on the second day out, and because that was interrupted by a
loud Trivia game, Celebrity set up another meeting. It is nice to have extended
contacts when there are a lot of sea days. We also met several people through
the Captain’s Club gatherings. These have become fairly large since the number
of repeat cruisers is increasing each year.
Even the Select and Elite Captain’s Club groups, those with five or more cruises
for Select and 15 or more for Elite, are getting sizeable.
This was an almost exclusively adult cruise. There were perhaps five or six
toddlers, and one or two school age children aboard, but that was it. While
there were a few Europeans, the rest of the passenger list was almost entirely
American and Canadian.
THE PORTS OF CALL
Our first stop was Ponta Delgada on the island of São Miguel in the Azores. We
had arranged for a taxi tour with an English speaking guide from a firm called
Archipelago Azores, located in England. We found them on the net and the website
is: www.azoreschoice.com. Our contact was Sarah Bennett. The price was £110 for
an eight hour tour; which worked out to be slightly more than $202.00. Howard
and Joyce agreed to come with us and split the cost. Our driver was at the pier
with a sign, and we headed first to the spectacular Sete Cidades Lakes. After
fixing a flat tire, and stopping for coffee (quite reasonable at 1 Euro per cup)
in a small town, we then headed though the mountains to the north coast.
Afterwards we went back across the mountains to another lake and then down into
the Funchal Valley, which has bubbling volcanic pools. We then saw the area
where there is a place where natural volcano heat is used to cook food. The
ground is sandy, and there are holes dug into the sand. You place your cooking
pots filled with food in these holes, covering them up with wooden lids and then
the sand. The food will cook, without water, for five or six hours. You can then
remove the pots and you have a fully cooked meal. The rule is, first come first
served, and a couple of local restaurants were in the process of removing their
pots to take them to town for the lunch trade. São Miguel is a beautiful island.
Everything grows here, and all the homes are decorated with flowers and flower
pots. The pace of life is relaxed and the people are friendly, although not many
speak English. The cost of housing is reasonable compared to the rest of Europe,
or even Madeira, and the tourist trade is still not heavy. The climate is cool
and pleasant, without any great extremes, and we were fortunate to have a
beautiful day. Our driver told us that he had a pickup at the airport, so he
dropped us off in town at 2:00 P.M. We had a snack at a local shop, and wandered
around Ponta Delgada for a while before boarding. After we returned home, I
contacted Archipelago Azores concerning the shortened trip, and quickly received
an apology followed by a credit posted to my credit card for 1/4th of the
charge. They are a responsible company and worth considering by anyone traveling
to the Azores. This was an altogether delightful stop. Our driver was very
knowledgeable and pleasant, and we all enjoyed every part of our visit. That
night, after dinner we went to the Stratosphere Lounge and listened to the disc
jockey play Neil Diamond as we sailed past the neighboring island of Santa Maria
at sunset. Edith wants to find a time share on São Miguel and return there, she
was so impressed.
MADEIRA
This island is south and east of the Azores. There are three islands in the
group, although only two are inhabited. There are nine of the Azores islands
spread over some distance. Madeira is about twice the size and has twice the
population of São Miguel. It is also much more mountainous, even getting a
dusting of snow on the peaks. We had made arrangements for a car rental, but
neglected to get the address. We could find no telephone directory, and nothing
open in Funchal, Madeira’s port city, at 7:00 when we arrived. Arno and Joanne
had agreed to go with us, and after wandering around in a somewhat futile
manner, we were approached by a cab driver. He recommended not attempting to
drive ourselves, and this comported with some advice I had read in one or two
travel books. He offered to drive us around for six hours for 75€ per couple,
which was reasonable given the cruise tour prices. He spoke English fairly well
and was able to describe where we would go. I had read enough about the island
to agree that his locations were appropriate so off we went. We shortly realized
that driving ourselves around Madeira would have been extremely difficult. The
first place we visited was a lookout spot called Eiro de Serrado, which
overlooked a valley called the Nun’s Valley, where nuns purported fled to when
threatened by Barbary raiders in the 16th Century. The view down from the 1080
meter (3540 feet) heights was spectacular, with the sun just beginning to fill
the town and farms below. We could see excellent examples of the terrace farming
which is found at every reachable and arable spot of land available. These
terraces are watered by a complicated irrigation system, bringing rainwater down
from the mountains and to the lands by a series of small canals called levadas
which serve large areas on the island. Our driver stopped by the roadside and
let us walk out onto one of these terraces along a levada bank. The people
working these small farms may have jobs elsewhere, but can raise three to four
crops a year. The hillsides are extremely steep, and you very often must climb
up or down to reach the terraces, and, in some cases, the homes themselves. We
drove back to the shore to see the Monte Cliffs which plunge well over 1000 feet
into the ocean.
We also stopped at a small and very colorful fishing village, and then drove
through the entrance to the famous Reid’s Hotel, founded by British emigre’s in
the 19th century. You can get a nice room here for $400.00 per night and up. Our
driver showed us a good deal of new home construction, virtually all for
foreigners as their retirement homes or second homes. Many come from
Scandinavia, as well as England and Germany. These homes, some of which have
spectacular hillside lots overlooking valleys or the sea, easily run 500,000€ or
more. Madeira gets a substantial tourist trade, and has time shares available.
It also sells a lot of its Madeira wine, but Edith, at our driver’s
recommendation, settled for a drier Portuguese wine rather than the sweet local
wine, no matter how famous. One of the local wine purveyors is an English family
which has lived there since 1805 when its founder arrived as an English soldier
for stationing there in the Napoleonic wars. As on São Manuel, we were struck by
the fact that every home was decorated with flower beds and/or flower pots. Our
driver confirmed that this was a universal practice. After we were dropped off
we returned to the ship briefly, and then returned to walk around Funchal. A
convenient bus shuttle was provided. It is a very pretty town of about 50,000;
and while somewhat limited in what it had to offer, was extremely pleasant and
clean, and did have some nice shops. We were extremely impressed and delighted
with both the Azores and Madeira, and can see why they would be marvelous places
to spend a week or two. If one really wants to explore Madeira, I imagine it can
be done in a rental car provided you have a very good map, are extremely
patient, and don’t have to make any deadlines. Our decision to take the taxi was
the right one. While we could actually see about half of São Manuel from our
various mountain viewpoints, we probably only saw about 10 percent of Madeira.
These are simply delightful islands populated by friendly, well educated, and
courteous people, who take care of their homeland, their towns and their homes.
GIBRALTAR
We were to land at 7.00 A.M. and, while some of the Cruise Connection group,
including ourselves, wanted an early start, some were willing to wait until 9:30
or 10:00.
So the early start group came down to four of us, and after a quick breakfast,
we were off before 8:00. There was no shuttle service available, and it was a
relatively long walk to the town itself. The maps provided at the tourist office
on the pier were of little assistance in locating the foot trail, so we
proceeded mainly by asking questions of the locals on the street. They were all
very friendly, with some better informed that others; but eventually we found
the trail by going past the Naval Cemetery and the Rock Hotel. It was rather
steep at first, but later more level. The road was asphalt, and wide enough for
two cars if they were careful. We came to a Park entrance where we paid a fee
for all the attractions, and then went up to the first of these, St. Michael’s
Cave. This is a very interesting series of caves, with some fairly large rooms,
including one which is fitted with several hundred theater seats as it is a
natural amphitheater with very fine acoustics. The caves served as a hospital in
World War II. By this time our little group had split up because Jack had forged
ahead at a rate suited to his stamina as a tour cyclist, far beyond my level.
Most of the Rock is easily accessible by car or minivan, and there were lots of
these arriving at the cave and going on to the monkey sites, as well as the
restaurant at the top of the cable car stop. We met Jack coming back down, but
his wife, Kathy had already taken another route with a fellow cruiser, a
German-Canadian named Klaus. Edith and I were not sure where they were and we
took a route that our map showed as leading to O’Hare’s Battery, the highest
point on the Rock. We came to a locked gate with what looked like fortifications
beyond it. We heard voices on the hill above us to the left, and found a small
trail leading up the hill. When we reached the top we found Kathy and Klaus and
a couple of other people taking in the most spectacular view down both sides of
the rock. The Mediterranean was on one side and the bay leading to the
Atlantic on the other. While we had enjoyed many fine views of the bay side,
looking over the harbor and to Spain on the west and the north, nothing compared
to this view from the highest point on Gibraltar.
We then went back to the road and proceeded north to where people in vans had
stopped to be entertained by the famous Gibraltar apes. These monkeys are not
too large, the largest male running to perhaps 20 pounds, and the babies about
two or three pounds. They are absolutely fearless, and will climb on you and
steal anything loose. I got some good photos. We then went on to the cable car
stop, which also had a restaurant and some viewing areas, as well as some
chickens. We met a number of other cruisers, including the late start hiking
group; but as far as I know, we four along with a mother and daughter from the
ship were the only ones to make it to the true Top of the Rock. We went down by
a different route which took us into an area occupied by homes. Our goal was the
Moorish Castle, but when we got there, it was closed for repairs. We were
getting close to town at that point, and left the road to take what are called
the Castle Steps, a stairway through homes and across streets, giving us a close
look at everyday living in Gibraltar. We reached town, which by this time was
open for business, with a large selection of stores along Main Street. We found
that we had reached te Alameda Botanical Garden, and went in. It has a very
complete collection of desert type plants in a most appealing arrangement. We
then took the long, hot walk back to the ship. While we were displeased that the
parochialism of the Spanish government prevented us from visiting Spain; and we
initially would have happily traded the Gibraltar stop for the Malaga port of
call, we were delighted with Gibraltar.
VILLEFRANCHE SUR MER AND CANNES
We had made this stop on our Mediterranean cruise aboard Millennium just one
year ago. On that occasion there had been a French railway strike, so we were
forced to abandon our plans for Cannes, and we visited Monaco instead. The
report of that visit is in our review on this site. This time we went to Cannes.
Villefranche is a tender port, and when we went in on the first boat we had on
board a ship’s doctor and nurse attending a passenger in a wheel chair who was
met at the dock by an ambulance. This was obviously the end of the cruise for
her. The railway station is visible from the ship, about a quarter of a mile
east, up one flight of stairs, though a tunnel under the tracks and again up to
the station. The tickets for seniors cost a total of $21.00 for two, round trip.
Don’t forget to stamp the ticket in the machine on the platform. The trip to
Cannes takes a little over an hour, and, although “second class” travel, was
quite comfortable and pleasant. The famous Cannes Film Festival was in full
swing, and this small, but attractive city was a very lively place. The streets
are narrow, but have every chic store and product in the world available. The
harbor and marinas were filled with luxury yachts, many of them chartered by
film companies touting their candidates for the various Festival awards. People
were constantly on the lookout for live actors and actresses, but we did not see
any. There are a number of small beaches, well decorated with topless swimmers.
The sand on this stretch was very fine, as contrasted with fairly rocky or
pebbled beaches at other points along the shore. We ate at a small restaurant
looking over a portion of the harbor, across the street. I had a lunch sized
portion of bouillabaisse, the signature Coté d’Azure seafood dish, and it was
excellent as well as being a nicely sized portion. Prices here are definitely on
the high side. A full dinner bouillabaisse could run 50€ at a casual restaurant.
We actually did a little shopping. Edith loves a European chain
called Mango, and she bought a t-shirt there. The clothes prices seem slightly
higher than in the US, and this may be a result of the dollar to euro exchange
rate. The weather here, as it had been at every stop along our route, was sunny
and cool, and it was enjoyable and relaxing simply walking about and people
watching. Although Galaxy did not sail until 10:00 P.M., we took a train back
which got us on board before 5:00.
LIVORNO
Livorno is the port gateway to Pisa and Florence. We had also stopped there on
our last cruise and taken a good ship’s tour to Florence. This is also written
up in our Millennium review. We did not want to duplicate this, and reports we
received last year indicated that the ship’s tour to Pisa was not worthwhile; so
we opted simply to visit Livorno. We went to town by a shuttle through the busy
harbor area, and were dropped off at a square near the center of town. Livorno’s
center city is not large, but well laid out and easy to navigate with a simple
map obtained from the tourist kiosk in the square where we started. The downtown
stores were not open when we started so we walked to what was marked as a
“market” area. This proved to be made up of two components. The first was a
“flea market” with open stalls selling all sorts of wares. It was very crowded
with locals, and lots of fun. Near it was a large, single story building. with a
high ceiling and skylight, divided into several rooms. This was mostly a fresh
food market, with meat, fish, vegetable and fruit stalls operated by many
vendors. The display of fish in particular was the most extensive and varied we
had ever seen, including the famous market on La Rambla in Barcelona. We were in
awe. The meat, fruit and vegetable stands were almost as spectacular. We then
walked the few blocks back to the main shopping area and soon found, of course,
a gelato stand, to my delight. We walked the town some more, but found that the
stores were closing at 12:30 until 3:30 as they did in smaller cities in Spain.
We went back to the boat shortly thereafter. Livorno is a very pleasant, quite
clean and relaxed town. We also got our first glimpses of Italian police. I
don’t know how they would stack up against say the “blues” of the NYPD, but they
certainly would win any uniform contest. There are both Carabinieri and local
police, and I have no idea of their respective jurisdictional boundaries, but
the uniforms are alike in color, dash and pizzazz.
ROME
As I mentioned, our transfer into Rome from the port city of Civitavecchia had
been arranged by Bev from the Cruise Connection Board group. We had what we
thought was a very large tour bus, but ended up having to put luggage in the
seating area, which was not too bad since there were about 32 passengers. The
cost was 15€ each. If we had tried to get a van or car adequate to haul our
complete luggage, the cost would have been closer to 40 or 50€s apiece. If you
are not disembarking in Rome, but merely visiting, you can take the shuttle to
town and walk to the railway station in the way described in my Millennium
review. Although the cruise directors on both ships disparaged European trains
as unreliable, we believe that this is simply to push ship’s tours. Our
experience with railways in Spain, France, Italy, Sweden and Denmark has been
that, while they can be crowded in rush hours or on holidays, they are fast,
clean and run on schedule.
A friend of mine who has worked on and off in Rome for forty years (he was the
Time Magazine correspondent for the Vatican II Council) recommended the
Michelangelo Hotel. It is part of the Starwood chain and a true 4 star European
hotel; very close to Vatican City. Our three nights, with one fairly expensive
dinner, ran $750.00; about par for a good European hotel. Our room was large;
more like an American hotel than European, and with a decent view. The staff was
very friendly and professional. We would recommend it within its price range. In
our prior one day stopover visit we had gone to the Colosseum and Palantine
Hill. This can be reached easily via subway from the railroad Terminii station,
so is pretty handy for a one day trip. When I got back home, I e-mailed my
friend to thank him, and he replied that now I would understand why it takes
three years to really see Rome. All great cities are unique, but the age of
Rome, dating back to Year 1 AUC (Anno Urbis Condite - the Year of the Founding
of the City; which is 753 B.C); makes this town just short of 2750 yeas old.
Since this is a cruise review, I will not attempt to describe our three days
there. Suffice to say that it is beautiful in a different way; has very good,
and reasonable restaurants; marvelously stylish residents and a different
geography. You can get oriented as to where things are in Central Rome fairly
quickly. The problem is “You can’t get there from here.” Streets that seem to
start in one direction end up going somewhere else. The “somewhere else” may
have a lot to offer on its own, but frustrating if you have a specific goal. Nor
can you really go by taxi or bus since the traffic is unmanageable. Actually, we
took a cab on Sunday, the only rainy day on our entire trip, up to the Borghese
Villa and Museum. Perhaps because it was Sunday, it was relatively quick and
inexpensive. In any event, it is a city worth seeing, even if you don’t have
three years to spare. I would note that the Vatican Museum (which includes the
Sistine Chapel) has extraordinarily long lines before it opens at 8:45 A.M. On a
weekday, or even Saturday (the only Sunday it opens is the last Sunday of each
month) it would be better if you show up at about 2:00 or 2:30. The last group
is admitted at 3:45 I believe, but that is the admission time; it does not close
until later. If you can get to a restaurant called La Scala on Viale Parioli, we
heartily recommend it. Edith says the antipasto buffet was a meal she will not
forget.
RETURNING HOME
We also recommend getting your airport transportation through your hotel. You
will find on the streets or being handed out; fliers advertising airport
services. However they may not be reliable, but a good hotel’s recommended
transportation service, while more expensive, is safer if you must meet a
flight. Our driver charged 47€, but it is a lengthy drive and the price appeared
reasonable. No tip is required unless the driver has to manuever a lot of heavy
bags, and we did most of our own. The flight back was non-stop to Cincinnati,
which seemed unusual. However it worked out well since the airport does not have
that many international flights arriving, and we were able to get through
immigration and customs quickly and were on our way home with a minimum of
airport delay.
THE CREW AND CRUISE MANAGEMENT
There were a few mixups insofar as scheduling events were concerned. It seemed
that the crew was a little confused with the difference in timing after doing
several months of one week Caribbean cruises which have a pretty set routine
compared to starting of a cruise with five sea days. Everyone was cheerful and
helpful, and Celebrity made up for interrupting our first Cruise Connection
gathering with a noisy triiva contest by hosting a second Cruise Connection
gathering. There were a number of Captain’s Club events, and several “meet the
crew” sessions. Our contacts with Guest Relations were limited, but they were
uniformly helpful and pleasant. The shore shopping lady was not very
experienced, but very nice. Celebrity did publish a separate shore newssheet at
each port with a map and shopping guide for “recommended” shops. The arrangement
is that if the shop will gurantee satisfaction for 60 days, and pay a fee to
Celebrity to be listed, they will be included in the shopping talks and
handouts.
In addition to the daily handouts on ship activities, Celebrity provides a
newssheet running about 8 pages each day, called the “U.S.A. Times” which
contains general world news. It is delivered to suites, but available at Guest
Relations for everyone else. There are editions in German, French and Spanish,
as well as Canadian and UK editions. We had no contact with either the shore
excursion desk or the future booking desk. We tried to use the concierge to
reach the French Railway to cancel our original train purchases since the
abandonment of the Malaga stop meant we reached Villefranche the day before our
original arrival date and consequently the date of our pre-purchased train
tickets; but she was unable to contact them. I think her internet skills were
somewhat limited. The spa people were pleasant, but all that we saw them for was
to pick up towels for the Thalassotherapy Pool which on Galaxy and Mercury is
inside the spa area. One of our tablemates who had a regular cabin, paid for the
use of the Thalassotherapy Pool which was complimentary for suite holders. He
complained that no one at the Spa desk checked to see if he paid, so that
apparently anyone could use this pool. I usually had my ship’s card in my hand,
and the color identified it as a suite holder’s card; but I don’t really recall
anyone at the desk looking at it. So our friend was probably correct in being a
little miffed at paying for something which anyone could have without payment.
ENTERTAINMENT
When we think back over our various cruises, and check our past reviews; a theme
begins to emerge. Insofar as the theater presentations go, we generally like the
production numbers; dislike the comedians, and think that the singing acts and
other acts are fair, but too loud. We like the smaller music groups for the most
part. This cruise was no exception, but on the whole we enjoyed the
non-production shows less than usual. There were four production shows and, on a
sea day after the first show, we were able to go to an open rehearsal. We found
out that one of the singer/dancers had to leave just before we sailed due to a
family emergency. One of the male dancers had injured himself and missed the
first show. Another girl was wearing an ace bandage on her ankle. This team of
singers and dancers had never worked together before the on-shore rehearsals for
this trip, and with the missing participants had to re-block their stage moves
on board twice! In addition, the rocky sailing for the first five days affected
two shows. All in all, it led to great admiration for the heart and spirit of
these kids, and they are all young. The last production number was new to
Celebrity, and a little far out. We had been told on a backstage tour of
Infinity that these production shows cost up to a million dollars each, and
therefore stay in the Celebrity repertoire for at least five years, even though
the singers and dancers change all the time. We have also read that Celebrity
has signed an agreement with Cirque de Soleil. We had seen the latest Cirque de
Soleil full show about a week before sailing, and that was some production!
There is no chance that a full scale Cirque show could be done on board, but if
there is a way to come even close, it indicates that Celebrity is serious about
outdoing other cruise lines. Of the non-production shows, one was an electronic
violinist and another a female singer, both of whom were so over-amplified that
their skills were undone, and Edith, as well as some others, were liter
ally driven from the theater. We missed one comic and should have missed the
other. He simply was not funny. A pianist was okay, but the juggler was mediocre
at best. We had seen the magic act before, and it was okay. We skipped one other
act and heard we were wise. For the first time we went to the movies twice and
saw first run films, the beautiful “Girl With the Pearl Earring” and the grim
but well acted “House of Sand and Fog”.
We thought the duo playing dance music in the Rendez-Vous lounge before dinner
each night did a nice job. We liked the fact that the disc jockey would
establish themes around artists. There was a pianist and a guitarist, and well
as a small combo playing dinner music; but no Amanda with her harp that we
enjoyed so much on Millennium.
Perhaps we expect too much by way of entertainment. We have had a couple of
outstanding performers; Lindsey Hamilton on Mercury and a husband/wife mime act
on Regal Princess come to mind; but most are only fair to good, with some
outstandingly bad. We also have voiced complaints about the noise level, and
were not alone in our feelings. We spoke to the Cruise Director about this, and
were assured that the sound was turned all the way down. Personally I believe
the sound technicians have been listening to rock music turned all the way up
for so long that their hearing is damaged, and they have no idea how loud they
are allowing the sound to get. The Cruise Director, Dru Pavlov was on Millennium
last year, and is very pleasant. He does not try to be a comedian. But to return
to the entertainment theme; I believe we all expect too much from cruise shows.
There are 100 ships with a passenger capacity of more than 1000 each sailing the
seas virtually 365 days a year. That is a lot of shows and a lot of
entertainment to provide. How much talent is there available when you are
competing with Las Vegas, the multitude of new casinos and other entertainment
venues? Ray Charles just died. How many others are there out there? I would be
happy if those responsible for the entertainment checked the comedians out to
see if they were really funny; and then instructed the sound technicians to turn
the volume down a lot on all the others.
CELEBRITY FOOD AND SERVICE
Now this is a more inspiring subject, although even here there will be critics
who seem to enjoy finding things to complain about. It is not possible on board
ship to have true gourmet dining at the level found in the classic restuarants.
But given that, Celebrity has the highest quality of both food and service of
any major cruise line, and it seems dedicated to maintaining that level. We were
taken on a galley tour by the food service director, and he confirmed that each
food order is individually prepared after the waiter brings the order to the
kitchen. This does not mean, of course, that the food you eat was in the
refrigerator, uncooked until you ordered it. That is not true of any restaurant.
Bur it does mean that as many items as possible are not prepared until ordered,
and that plates are done up in advance awaiting anticipated orders. The
presentation is also well done. The service by our waiter Ganesh, and his
assistant Abi, both from India, was excellent. Celebrity arranges the dining
room work load so that the wait staff is not overloaded, and has time to chat
with the guests a little during the meal and more so afterwards. We had noted
that on Princess in particular, and also on Holland American, the staff was
spread so thin that contact with passengers was at a bare minimum, despite their
best intentions. Celebrity’s higher staff to passenger ratio also enables the
wait staff to remember patrons’ individual desires and standard requests.
We like the buffet arrangement, and it was crowded only once or twice. The food
was kept reasonably warm, and the selection fairly good. Real china is used,
along with cloth napkins. Waiters are available to carry your tray to a table,
should you so desire it. Breakfast is fairly standard, but there is a lot of
fruit and the croissants have improved. The coffee seemed better in the buffet
than on prior cruises, although it is always good in the dining room. We had one
breakfast in the dining room, and a couple of lunches. They were quite good, but
the temptation is to eat too much. The pizza station prepares their product from
scratch with a lot of variety. The ice cream station seemed to be open for
longer hours than on prior cruises. The sushi bar in the buffet area was open
only from 6:00 to 10:00 in the evening. It was very good, and had regular
attendance from a Japanese foursome, which is a positive sign. We used it for
post show snacking almost every evening, and could only wish it were open for
more extended hours. There is a hamburger and hot dog grill in the aft pool
area, and that resulted in a cooking grease smell on our deck which was
immediately above it. This went away after about three days, so we concluded
that it was a vent fan problem later corrected. Every day between 8:30 and 11:00
AM there are free danish and croissants at the Tastings Cafe (you have to pay
for the coffee there), and between 3:00 and 5:00 PM there are free pastries at
the same location.
All in all, the food and food service on Galaxy was a delight, as it has been on
all other Celebrity cruises.
MISCELLANEOUS
Celebrity keeps its announcements to a minimum. The Captain comes on the general
PA system at noon to announce speed, location, weather conditions and the like,
followed by a few announcements of events by the Cruise Director. Then there was
the sick passenger announcement mentioned earlier. Also, one night at about
midnight we were woken up when the gong sounded and there was an announcement of
a medical “code alert” at a specific cabin. We found out the next day from
someone who was near that cabin that it proved to be a pretty minor matter, but
this was the first time on any cruise that we had ever heard such an
announcement.
The elevators have no announcements. This is great. On Millennium class the
elevator always says: “Deck 5 - Doors Opening - Doors Closing”. On Princess the
deck name was announced as it was on HAL. A quiet elevator is nice.
We went through several time zones and had five 23 hour days, sometimes leading
to missed appointments even though the telephones always had a correct ship’s
time display.
OVERALL EVALUATION
The question to ask at the end of any cruise is - did it live up to your
expectations? Of course for that question to make sense, you had to have some
relatively well defined expectations to begin with. You can’t make them as you
go along. It also is probably better to wait for at least a few days after you
get home to consider this question. We both agreed that (a) it was one of the
better cruises we have taken and (b) yes, it did live up to our expectations and
in some ways exceeded them. We had looked on it as providing a lot of relaxing
sea days, and a new and different way to get to Rome and have a better look at
that city. The unexpected bonus pleasures were the first three stops; São Miguel
in the Azores, Madeira, and Gibraltar. We really had no idea of what these
Portuguese islands would provide, and only a general concept of what the Rock
would be like. We were enchanted by the Azores and Madeira, and delighted with
Gibraltar.
Given that my expectations in the entertainment area are growing less and less
with each cruise, I cannot say my expectations were not met; they weren’t very
high to begin with. But the food, food service, cabin, cabin care, ship
appearance and a host of other facets of Celebrity’s management all lived up to
what have become fairly high standards.
We heard complaints about conflicts in scheduled events the first one or two
days at sea. There was a tour of the Azores taken by several of our table
companions that drew a major complaint about the guide. She apparently knew
nothing of her subject matter, could answer no questions, and simply read from a
guide book. We also heard that one of the buses transporting people from BWI to
the pier in Baltimore went out of service and that it left people waiting in the
airport several hours before a substitute was able to get them to the ship. But
given the size and complexity of a cruise operation, the possibility of human
error is always there. One simply cannot expect perfection in all facets of a
cruise. This cruise was quite inexpensive for a 14 day cruise; less than $300.00
per day for both of us for a Sky Suite. It certainly was a reasonable price for
a very intriguing and novel trip; relaxing in many ways and still affording us
some new experiences ashore in very different and attractive places.
We had no major complaints, and generally were very pleased with this trip. We
would definitely recommend a repositioning cruise such as this; especially if
your past experience has been limited to the standard venues for cruising.
Bon Voyage!