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Carri

Age: 34

Occupation:Buisness Owner

Number of Cruises: 1

Cruise Line: Celebrity

Ship: Infinity

Sailing Date: 04-13-2009

Itinerary: Panama Canal

Our overall cruise experience was disheartening. We were very disappointed in the with the overall service other than our room attendant and our waiter, which by the way were great people. This cruise line is definitely not meant for young families. My children ages 12 and 14 were very bored because everytime they went to play basketball or pingpong there was a tournament going on which they were not able to join because they had to be over the age of 18. They had asked why they couldn't join and were told that the staff never had a collage degree in childcare.
The entertainment was geared towards the older generation and did not intrest my family at all. Shore excurtions were okay, but felt rushed.
There was over 20 of our family members on board and together we spent over 100,000, we did not get any bang for our buck. Overall we are very disappointed and will probably never cruise again.

I was also very disappointed in the food service. You could not get food after 10:00 pm unless you ordered room service, which took over 1 1/2 hours to recieve.

Our room was great, other than the deck area which was covered in paint chips and never cleaned. Our tarp had also been blown off and was never replaced.

The onboard activities were pretty much geared for seniors.

Excursions were all good, but felt very rushed.

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