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Frank Kipps

Age: 63


Number of Cruises: 5

Cruise Line: Celebrity

Ship: Mercury

Sailing Date: March 27th, 2006

Itinerary: n/a

Celebrity Cruise Line
Mercury Cruise Review
Mexican Riviera

Frank Kipps

The Bleach Bucket
by Frank Kipps from Vancouver BC Canada
Sailing date: March 2006

Getting off the ship

The overall experience

Although the ship had been sanitized from 3am when it docked until we boarded at 4 pm that day we were in for a nasty surprise AFTER the ship sailed. It seems that the crew (on the captain’s orders) made the interior of the ship look clean and sparkling for our embarkation. We were in for a cruise that not only didn't give us what we paid for but bleached every surface vertical and horizontal every 30 minutes. I appreciate the ongoing problems of Norwalk but to see this bleach/water mix running down every wall and window the whole cruise was disgusting. If one accidentally got to close to anything one's clothes were ruined as I and many others experienced. There are many more complaints I could write about but the above should be enough to let you know what we and many other passengers felt and discussed every day. When we were coming back into San Diego to disembark I noticed and photographed the crew (I'm sure on the ship Line's orders were removing and republishing the entire interior for the next set of passengers arriving that day. This to me is ORGANIZED DECEPTION. The 2 bright things on the ship were how well our cabin was attended to and the meals in the dinning room with our waiter Carlos from table 606. Oh yes, every time the ship was in port or at anchor the dinning room was closed for breakfast and lunch which forced us to eat in the cafeteria which many of us didn't really enjoy. Since this was our 3rd cruise this year we were very disappointed with the lack of information and the lack of breathing concerns for all the passengers aboard the Mercury. At this time we would defiantly not recommend traveling on this ship until this ship is taken out of service and totally cleaned up without subjecting the paying passengers to these terrible conditions.
Ship Details:

Ship Quality
Public areas were disgusting with all the wet and running bleach.

The dinning room WHEN opened was nice and the food excellent. The waiter was fun and attentive.

Stateroom Quality
The room attendants did the best they could under the circumstances.

Ship Staff Quality
Cruise Director was very pleasant with all passengers we experienced.

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