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David

Age: 48

Occupation:Engineer

Number of Cruises: 4

Cruise Line: Celebrity

Ship: Millennium

Sailing Date: 2013-11-20

Itinerary: Sydney to Singapore

Our cruise from Sydney to Singapore was for a family of 4 (2 x adults and 2 x teenagers). The greatest asset of the ship was its fantastic crew. Always a smiling face and always there to assist you day or night. The food was excellent with the quality and presentation of the food in the Oceanview Cafe and Metropolitan restaurant above expectations.

The Celebrity dancers and musicians (orchestra) in the Celebrity Theatre were amazing and were one of the highlights of the cruise entertainment. Whilst there were many wonderful attributes to our cruise experience, we did notice a few things that disappointed our cruise. It appears Celebrity are keen to suck every spare dollar from your wallet during the cruise. From US$4.50 for a latte to US$45 per person to have dinner in one of the specialty restaurants, it was an effort to try and manage any form of cost control on the ship. There is no self-laundry capability on board so its either washing your socks and undies in the bathroom or paying Celebrity to do it all for you at cost $$$. The cost of gratuities is also high (compared to other cruise lines) which for our family ended up costing over US$800 for the cruise. Wine and soda packages also were not cost-effective.

Some aspects of the ship were looking tired. The efforts of the ships maintenance team to cover rust with paint was only masking the problem. Even the 'freshly' painted salt-heated pool had the blue paint peeling off after the 7th day. Parts of our stateroom were broken (including the fold out bed) during our trip which was not repaired even after it was reported. The stateroom bedding was average with average mattresses and sleeping comfort. Stateroom walls are very thin with the ability to hear most things occurring in the next stateroom, from arguments to babies crying and even the sound of bodily noises. The use of tender boats during off-shore mooring is a difficult process and whilst the crew did a great job, its a real pain in the butt and wastes a lot of time.

Food was excellent. The cost of some specialty restaurants was unrealistic.

Stateroom was always clean and tidy. The Stateroom attendants did a great job. The stateroom was, however, a bit tired with bedding and furnishings looking old. The bedding was average and not very comfortable. The mattresses were average. The fold out beds (for my kids) were poor and part of the mechanism was broken which was not fixed (even after it being reported as faulty). Walls are very thin. You can hear every bit of noise in the adjoining stateroom.

Activities were generally good. It was a shame simple things such as Yoga and some other gym related activities incurred a cost (again another example of $$ being sucked from your wallet).

Some of the on-board entertainment was average. The bands and groups used for entertainment in the bars or pool area were average quality. One exception was a string-trio that was first class. The others, not so..

The entertainment provided in the Celebrity Theatre was excellent (above expectation).

Excursions mostly ok.

We had saved our money to afford this wonderful cruise for our family. We are partly at fault for not conducting enough research on the cruise line as we were disappointed at the amount of ancillary charges that were evident on the Celebrity Millennium. This partly affected us enjoying our cruise experience. We do thank the fantastic crew for their wonderful hospitality during the cruise but we probably wont travel as a family with Celebrity in the near future.

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