Age: 41 to 50
Number of Cruises: 3 to 5
Cruise Line: Celebrity
Sailing Date: January 14th, 2001
Itinerary: key west, calica, cozumel, grand cayman
My wife and I booked this cruise many months ago and we were very excited about it. Our previous cruise was on Carnivals Inspiration that we enjoyed very much except for the lack of dance floors. We are avid ballroom dancers.
Our first impression was how beautiful the ship was and our stateroom, 9124 on Sky Deck, was spacious and very nice. We checked out the lounges and the dance floors. Dance floors were much smaller than we'd been led to believe, but adequate for a small crowd and much, much larger than Carnivals.
Then came the big letdown. The food situation really, well it sucked, to put it mildly. We were put in the late seating for dinner. Doors open at 8:45. We ate there the first night and finished about 10:45. That's way to late for us. So we tried to change to the early seating and were told that was not possible, it seems there were about 600 people who wanted to change. So that was our last meal in the main dining room. The foods not that great folks, at least not like it was hyped up to be. So that left us looking for somewhere to eat earlier, but Celebrity doesn't serve any other meals during the main dining hours except for room service, which isn't great either, or limited serving hours for pizza. The pizza was good but after a few days it gets real old. If Celebrity would put Carnivals food service aboard the cruise would have been perfect. If you go ashore, as we did, unless you come back between noon and 2:30 you don't eat unless it's pizza at 3:00. I guess if we'd had the main seating things would have been a lot better, although as I said, the food wasn't that great.
We actually got hungry on our cruise. We missed their limited buffet hours so we had to eat ashore to get a good meal before 10 PM. It was very, very frustrating. They started offering alternative dining between 6 and 8 pm by reservation at the buffets on deck but guess what, It seems every time we tried to make a reservation, which was every day it was offered, it was already full, and when we just happened to walk down there anyway to see it, we never could find it. Made me wonder if it existed or not.
I can't tell you how disappointed we were. We'd read how Celebrity was supposed to be so great and we came away feeling used, foolish and kind of dirty.
Like I said the ship is beautiful. Most of the staff was great. We never spoke with any of the ships officers. They seem pretty aloof. The entertainment was very good although the hours are a little spotty. The two groups entertaining were a lot of fun and the DJ would work with you. There was a comedian one night that was first rate as was the piano soloist.
The ports were also nice and we went Scuba diving at every port. Calica has a nice park, XCARET, it's worth a visit, and it'll take all day to see it. Cozumel has great dives as does the Caymans.
Well it was an expensive lesson learned. Next time we'll try RCL or Princess. I would not recommend Celebrity to anyone simply because of the food service. From everyone I've talked to nobody else does it that way.
Even Carnival with their ugly ships and almost non-existent dance floors are better than this.
Kim & Houston Turner