JoeyandDavid
Age: n/a
Occupation:n/a
Number of Cruises: 5
Cruise Line: Celebrity
Ship: Millennium
Sailing Date: October 29th, 2006
Itinerary: n/a
Celebrity Cruise Line
Millennium Cruise Review
Spain - Italy
JoeyandDavid
We booked this cruise that would take us from Barcelona to Venice, May 2005 with
an Embarkation date of October 29, 2006.
We reserved stateroom 9160 upon Celebrity's Millennium. This is a Concierge
Class aft cabin, which is approximately 251 square foot and a large 200 square
foot veranda.
Boarding this ship had never been easier, once our taxis dropped us off at the
Pier in Barcelona, a porter was very eager to accept our luggage and guide us to
the entrance to the embarkation lobby.
We were immediately asked to sanitize our hands before entering a ship
controlled area and would later discover that this is now SOP aboard Celebrity,
we were also offered a cool fruit punch while we stood in the proper line.
The line moved quickly and was thru security and champagne in hand by 12:00noon.
As with so many cruises that allow early embarkation our Cabin was not "ready"
until 1:00 by we just could not resist stopping by and "dropping " off things.
Once there we met Gregorio and Taylor our stateroom tag team that did a pretty
good one two punch in Stateroom cleanliness and attentiveness. Any concern we
had through out the cruise was always met quickly and efficiently.
October 29th, night one; shortly after our sailing from Barcelona while getting
ready for dinner I became aware of Mediterranean Fruit Flies that had infested
our cabin. I was distraught and after expressing our displeasure firmly, with
the staff at guest relations we were moved to another cabin while they attempted
to correct the problem. After expressing my displeasure to The Guest Relations
Office. The entire staff of the Millennium did their best to turn a negative
into a positive the Lead Guest relations Officer Ms. Jann Ramos could not have
been more understanding of the situation and her performance in this situation
reminded me of just why we chose Celebrity.
It took a little over 36 hours before we could get back into the cabin we had
purchased for this adventure. When things at the start of an adventure begin to
turn negative, and you see all of you dreams go up in a mist. It can become very
scary and disappointing to say the least.
Ms. Ramos not only coordinated the cleanup effort between the various
departments, she made an effort to keep in touch with us every step of the way!
I must applaud the entire staff for a Job well done! AND we are back in our
stateroom where on David's Birthday October 31, we were able to wake up and have
breakfast on the veranda. SUCCESS!
The Millennium as a whole is in fine condition, all carpets appear to be in good
repair, and it show little signs of age. The support staff's have done a
wonderful job with maintenance.
We opted for late dining a table for two we received table 552, which is at the
top of the staircase in the Dining Room located adjacent to the Jan Martini
Quartet so our meals were always filled with music. Nice touch. Our Wait Staff,
the team of (Glenn) Joseph and Richard; a nice combination that did their best
to please. However At times, they seemed to be a bit overwhelmed.
Sebastian our Sommelier was attentive and supportive. He accepted our boycott of
first night no wine sales with real grace and on night two made an effort to
find a specific vintage that we asked for... He was outstanding and very
personable.
The food was just as we remembered the cold soups were just as remarkable while
the roast beef was just as tender and the escargot which are now part of the
regular standby menu were outstanding.
With this being a very port intensive cruise, we did not see much of the late
night activities…. So the entertainment; we really cannot comment on. The
exception was for a review for a fantasy type show that the "Singers and
Dancers" "entertained" for the passengers … ( I personally didn’t care for it.)
On November 4th a formal night we had reservations for the Olympic Restaurant.
Once again, a table for two and this time a great duce by the Harpist. The meal
was outstanding and the service exceptional Thumbs up to Stanislaw Stoyanov,
Maitre D' Hotel he runs a fine restaurant, Our only exception was for the
Sommelier who was unhappy that we chose not to buy wine and refused our request
to purchase a second sparkling water.
We were planning a small gathering in our stateroom to sample some wines
Gregorio had anticipated the tasting and offered to provide cheese, crackers,
and things before we had to ask. He was amazing.
The casino, when open, had a nice selection of slots and our favorites Little
Green Men , Texas Tea, where I was able to pick up a few hundred on this cruise
so that’s a nice feeling.
Over all we felt we did in fact receive our moneys worth! Got our bang for the
buck as they say. The Millennium is a fine ship with an outstanding crew, and
would not hesitate to sail it again if the Itinerary would present itself.
Respectfully submitted by JoeyandDavid
Now to Rate the Cruise line:
Scale 1 to 5 (1 needs improvement - 5 Excellent)
Guest Relations 5
Accommodations 4
On Board Activities 3
Entertainment 2
Food 4
Specialty Restaurant 4
Overall Cruise Experience 4.5