Number of Cruises: 2
Cruise Line: Costa
Ship: Costa Atlantica
Sailing Date: November 28th, 2004
Itinerary: Western Caribbean
I enjoyed my Costa Atlantica cruise EXCEPT for the following:
1. My friend and I booked our room on the first floor. BIG mistake! We did not get one night of sound sleep because our room must have a location near the kitchen galley or boiler room. There was loud clanging during the middle of every night like the sound of banging vats and pipes. We asked for another room, but were told there were none available. No urgent attention was given to this matter. In addition, our friend on the other side of the ship on the 1st floor complained of hearing the noise associated with the casino in the middle of the night.
Included with this huge sleeping inconvenience for someone wanting a restful vacation, the first floor corridors smelled like a musty basement. I heard several people comment on this as I walked to and from my noisy room location.
2) The food at the buffets on the 9th floor could be of higher quality. Sometimes the items offered did not even look appetizing. Also, one midnight buffet dish included chicken that looked like leftover wings and keels among other gross looking chicken parts. I was not impressed!
I will say that the evening dining room offered good food and good service. I tried to go down there for my breakfast as well.
I complained about these items on the questionnaire given at the end of the cruise and will contact Costa cruise lines to complain further. I deserve some sort of compensation for lack of ability to sleep soundly.
I enjoyed Atlantica's good, quality entertainment and activities and the beauty of the ship. If it were not for the above items, I would rate the cruise as generally a good experience. BUT BEWARE of booking on the first floor if you want good nights of sleep!!