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Jeff Glaser

Age: 44

Occupation:Security Administration

Number of Cruises: 3

Cruise Line: Costa

Ship: Costa Atlantica

Sailing Date: December 5th, 2004

Itinerary: Eastern Caribbean

My wife and I sailed aboard the Atlantica to the Eastern Caribbean this December 2004. While we found the ship itself to be very elegant and the bulk of the staff very helpful, we were not as pleased as we should have been. To begin with the positives; the dinning room staff and fare was superb! The quality, quantity, and presentation were excellent! The ships décor and cleanliness was also excellent. We found the shows and events to be fun and very enjoyable and scheduled well to accommodate all passengers. However, now the negatives. We found the ship to vibrate something awful while underway. It felt as if the ship was not equipped with stabilization as it rocked and “shuddered” in even calm waters. We have been on other ships and have not experienced this type of vibration or movement before. While having lunch in the rear of the dinning room directly above the propulsion system, it was difficult to get the food to your mouth before the vibration shook it off your fork! This was funny yet very irritating at the same time. The cabins were tasteful and well proportioned yet they lacked the small touches of other ships such as mints or chocolates on the pillows. The cabins were clean at all times but never made you feel special in any way. The buffet was dismal at best. The food was plain, unimaginative, and in short supply. There was little to no service and finding silverware was a adventure. The ice machines amounted to Coleman ice chests and a scoop, and the milk, juice, and ice tea machines rarely worked. And finally, smokers were everywhere even in elevators! If you do not smoke, there is nowhere to get away from it. Overall these little items really took a toll on our satisfaction with the cruise. I do not see us sailing this line again as we have had much better experiences on other lines and for less money as well. Too bad Costa, a little attention to detail would have made this an excellent cruise!

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