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Peter Charters

Age: 45

Occupation:buisness owner

Number of Cruises: 4

Cruise Line: Costa

Ship: Costa Atlantica

Sailing Date: 2010-06-23

Itinerary: Western Caribbean

We have been on the Atlantica in the past and had a wonderful time. After the last cruise I wouldn't go on a Costa cruise ever again. Horrible service, grumpy staff, ports were not that great. We were promised a $100 on board credit and it was never honoured!

The food was disgusting.! Over cooked sometimes undercooked others! Quality was poor. I filled out the comment card and requested to be contacted after and never heard a word. I started ordering two dinners because there wasn't enough edible on one plate to satisfy.

The room was fine but the TV didn't work. Not that big a deal who goes on a cruise to watch TV. But I tried to call and report it to the front desk. The phone rang for 40 minutes before someone answered.


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