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Joan Duquette

Age: 64

Occupation:retired

Number of Cruises: 17

Cruise Line: Costa

Ship: Costa Atlantica

Sailing Date: 2011-03-18

Itinerary: eastern Caribbean

My husband and daughter and I cruised Costa Atlantica in 2004 and since then the quality has gone downhill. My most recent cruise was with the same daughter and her family( my husband was killed in June) . The waiters in the dining room were impolite and more interested in amusing each other rather than attending to passengers. One night the waiters were flinging napkins around, over my daughter's head. When she tried to explain what kind of a potato she wanted the waiter cut her off with a " yeah, yeah, yeah". When I was in grade 8 many many years ago, I was taught that you serve from one side and remove from the other, these waiters must never have learned this. They reached right in front of you with no regard to manners. The food was boring with little variation in desserts. Two nights in a row on the buffet we were offered greasy oily sliced potatoes. One night there was too much seafood including squid-- not everyone is a fan of seafood and there was only one non-seafood choice. The wait staff at the buffet were kind and polite, and the room stewards did a great job in keeping the cabin and bathroom well maintained. The television reception was poor with mostly Italian programming. This was my 17th cruise so I have come to expect certain things on a cruise. I won't cruise Costa again, They are not kid oriented for the most part and we were cruising with a 20 month old and a four year old. When you wanted something to drink, half the time you had to walk all over to locate cups for coffee or tea and there was little else available once breakfast was done. Little in the way of juice or lemonade or such. One thing I did appreciate was the deals available on purchasing photographs. The prices dropped the more you bought and I am a big fan of buying photos. On Carnival you get no breaks in pricing so I was very pleased to see the deals on Atlantica. In some cases I paid as little as ten bucks each when purchasing several 8x10 portraits.The lifeboat instruction was a waste of time with all of us sitting in a theatre wearing lifejackets and listening to many languages and seeing sign language but I never did hear any English instructions as to what to do in an emergency.

The food was on the boring side, however I really enjoyed the fresh baked rolls and pastries.

The stateroom was well maintained and kept immaculately clean. Television reception and programming was not great. I was minding two small grandbabies with early bedtimes so I would have enjoyed some decent tv. I got by just fine with magazines and my Nintendo DSI.

I was not much interested in the onboard activities



The ports of call were good and I have no complaints regarding that aspect of the cruise.

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