George Smart and Eleanor Stell
Age: 43
Occupation:Leadership Consultant
Number of Cruises: 11
Cruise Line: Costa
Ship: Costa Magica
Sailing Date: November 20th, 2005
Itinerary: Western Mediterranean
Overall: Thumbs down, our first
unsatisfactory cruise in many years.
We like Costa because it is the least expensive way to see Europe, Asia, and
Africa in a week to ten days. Costa's galaxy of itineraries feature a new
country virtually every morning, with exotic destinations like Egypt, Tunisia,
and Libya. As soon as Israel gets a little safer, we are sure Costa will be the
first to regularly schedule port calls. The Magica is Costa's newest ship and
one of their largest. With beautiful styling everywhere, from the public rooms
to the hallways, the ship is jammed with art without being garish. You'll be
playing hide and seek with the Esmerelda main dining room (sometimes even
following the signs won't help you find it) and the ship's small public
passageways create traffic jams of pushy passengers.
We did not want to believe the legions of cruise reviewers who criticized the
Magica's food. It just can't be that bad, we thought. Wrong. The Magica's food
was the worst we've ever had at sea. Bland, tasteless dishes and truly awful
coffee. Because of it, we won't be taking a planned trip on the Magica in the
spring.
Poor food quality, however, doesn't stop hordes people from mobbing Deck 9's
buffets, taking every single seat. It's shoulder to shoulder, so plan on
escaping to Deck 10 to find open seating.
Service, on the other hand, is quite good -- in five languages. Costa has
mastered serving the Euro market. Sure, some of the evening shows are super
lame, but then again it's pretty hard to find entertainment to simultaneously
satisfy English, French, Italian, German, and Spanish tastes. Strangely, shows
featuring opera, mime, and fashion generally knock the socks off of any
comedian, singers, or dancers.
Small Changes
-- While
shore excursions have been bookable through cabin TV for some time, now you can
book excursions and even entire cruises through special kiosks on Deck 3.
-- Room
service now costs 2 Euro except for the conventional continental breakfast.
There are now a variety of breakfast pay-options, from a few Euro on up to 59
Euro for the true breakfast gourmet. Given other food, though, I'd be skeptical
of getting your money's worth.
-- The
waterslide is an open tube and limited to children. This is good news, because
closed tubes can cause injuries to adults (I was hurt on one of Carnival's ships
in a closed tube, as have others).
Embarkation
Civitavecchia is the port for Rome, about an hour outside the city. Its
embarkation area consists of a few large tents. Departing from our usual taxi
strategy, we used Costa's transfers from the Rome Airport. Transfers are $60
roundtrip per person, A taxi costs $200 roundtrip at a minimum. Be sure to check
with Costa as to availability of transfers. At Rome's international Airport,
there may be only one scheduled Costa bus a day.
Ports
Savona in Italy is a typical mid-sized Italian town but unremarkable. A large
market at the Piazza del Populo, a few castles, a few large churches. Barcelona
is a grand European city with much to see in a mere six hours in port. Palma in
Majorca is home to the jetsetting Eurochic (plus Michael Douglas). The Caves of
Drach in outlying Porto Christo are lovely but not worth four hours of bus
riding to see. Take the Valldemosa tour instead. In Tunis, try the trip to
Carthage if you are into history. You will be surprised how modern the country
is. In Malta, the jeep trip is long but covers all the fabulous scenery around
the island and views of neighboring Gozo. Palermo, much like Savona.
Good Deals
-- Buy
13 liters of mineral or sparkling water for 23 Euro, much cheaper than sodas and
better for you. The 44 Euro soda card is a value too if you just gotta have
Cokes or Diet Cokes. This card also gets virgin drinks, shakes, specialty coffee
drinks, and fruit drinks.
-- The
Magica moves to the Americas the last few days of November, so catching the last
Med run gives you cool weather and a lack of tourists in the ports. Sales are
75% off on Med-branded clothing before they relocate to Florida or Brazil for
the winter.
-- To
increase bar revenue, Costa used to take shore bought alcohol and hold it until
the end of the voyage. Similarly, they take and hold alcohol purchased onboard.
Costa is testing a new and much more common sense policy on the Magica -- buy
all you want ashore or on board and bring it directly to your cabin. Costa has
realized that old policy annoyed passengers and cost too much for screening,
holding, and moving all that booze multiple times.
Not So Good Deals
-- The
spa is expensive and offered very few discounts during the week.
-- No
wireless internet anywhere on board, and no free wireless in port. The Internet
cafe is still quite high at 30 Euros per hour and runs at barely 56K over
satellite. Pay wireless is available only in Malta, but it's high speed and
cheap.
-- The
casino has no conventional poker tables. I guess the world's Texas Hold'em craze
evidently has not reached the Italians.
-- There
are unusually long lines to get on the ship in port. Costa cut back on security
and there is often just one guy to process hundreds of returning passengers.
This route is not a good choice for the first time cruiser, who should do
Costa's 7-day Venice to Istanbul run or an 11-day trip featuring Athens, Cairo,
Turkey, and a few spectacular Greek islands. For the Magica, we suggest that
Costa drops the ports of Palermo and Savona in favor of Monaco, Nice, Cadaques,
or Sete.
Hello to Jan and Bob, and shop 'til you drop Celia and Jimmy!
To see all our reviews, see www.georgesmart.com/travel.
Happy cruising,
George and Eleanor
Durham, North Carolina