George Smart
Age: 42
Occupation:Speaker
Number of Cruises: 20
Cruise Line: Costa
Ship: Costa Victoria
Sailing Date: November 19th, 2003
Itinerary: Eastern Mediterranean
Overall: Despite
a near-spotless ship and friendly crew, the real star of this voyage is the
itinerary. You can see the Pyramids, Naples, Sicily, Egypt, Cyprus, Santorini,
Corfu, the hills of Capri, and the volcano at Mt. Etna -- all in just 11 days.
And depending on terrorism in that country, you'll also go to two ports in
Turkey. Bombings in Istanbul the second day of the cruise caused Costa to
substitute Athens and Rhodes (not a bad trade). Victoria is the cleanest ship in
which we've sailed, with fabulous Med ports and obliging weather. November is an
ideal off-season time to cruise this circuit. Why? No crowds. We never stood in
line in a port city for anything. And the rates can't be beat. Costa deeply
discounts trips during November and January.
The ship: Costa Victoria was built in 1996. Billed as an "Italian"
carrier, we expected things like food and wine to be superb. They weren't. In
fact, the food was the most disappointing part of the trip (more on that later).
Carnival owns the Costa line and from a customer's viewpoint has pretty much
left Costa's Italian-themed operations alone. However, Costa's website could
greatly benefit from some upstairs consulting. It is unfriendly and nearly
unusable - the worst of any line. On this trip, the ship was full: 1200 French,
500 Italians, 100 Germans, 100 Spanish, and 100 English-speaking. We left for
Europe determined to avoid being the stereotypical "Americans on vacation" who
complain about everything and want to be treated differently. To blend in, we
dressed European (black, no sneakers, small logos), tipped everyone where
appropriate, and were generally very nice. As it turned out, we had nothing to
worry about, as the French took first place at being obnoxious. Politically, we
have nothing against the French, but they were pointedly rude to everyone, not
just to us. The Italian crew was clearly irritated by constant complaints and
the French habit of breaking into lines - everywhere. 65-year-old French women
would literally elbow their way to the front of any line, husbands and families
in tow, as if each event from the buffet to the shore trip was the last lifeboat
on a sinking ship. Our cabin (1115) was well appointed with a big porthole in
one wall. The cryptic TV remote will require some experimenting to choose
channels. Like an ancient puzzle, getting channels above 10 took some time and
patience. The Photo staff took excellent pictures. With backdrops such as the
Pyramids and the Parthenon, that wasn't too hard a feat!
The staff: Captain Giacomo Longo and his officers kept a low profile. A
first for us, the Victoria has a full-time Chaplain who led services daily in a
dedicated Chapel (deck 7). Cruise Director Cristina DioGuardi was also scarce
except for opening and closing staged events in the theatre. She speaks (at
least) five languages fluently - French, Italian, German, Spanish, and English -
and delivered each announcement flawlessly in all five. Rarely do we comment on
someone's appearance, but for such a public position it begs mentioning. Cruise
Director Cristina's teeth, in obvious disrepair, distract from a nice smile and
detract from her professionalism. Big thanks to English host Paolo, who
graciously offered to help a group of us get transportation out of Savona and
ended up with much more hassle than he bargained for!
Best Deals
The most romantic spot is in the Concorde Plaza, deck 7. This spectacular
4-story club has a central elevator. Take it to the top level (3) and there are
two hidden rooms, one on either side of the ship. We prefer starboard (wink,
wink) right as you exit the elevator.
Embarking is fast - arrival to onboard in 15 minutes, even at peak times. There
is a brand new port building in Savona (it opened the week we returned) clearly
indicating Costa's presence in this small port city.
Costa does not allow advance tour booking on their website so do it first thing
on board. We did not hear of a bad trip from anyone. Very few were cancelled due
to weather. The Pyramids trip from the port of Alexandria to Cairo is long (12
hours, including 7 in the bus) but well worth it to see this Ancient Wonder of
the World. Take the Jeep trip on Corfu to see old world Greek villages in the
mountains, with little old ladies guiding donkeys through the streets and the
best local wine served with local feta.
Costa has a "Honeymoon" drink special that's an exceptional deal and you don't
have to be on a honeymoon to buy it. For $48, you get a bottle of wine, 16
sodas, and two margarita-style big drinks.
Tips are $3 less per person per day than in the US, $7 instead of $10, given the
last day of the cruise. Costa will not let you charge them to your account as
has become customary in the US.
A taxi from Genoa to Savona is $100, so if you have time is to take the train
($13 each person, plus $40 cab fare to and from the stations). The Costa shuttle
is the best deal at $65 a person round trip.
There were no good Spa deals. In fact, the Spa/gym area was unusually small for
such a large ship. Although they offered some in-port discounts, usually those
were the most interesting ports! See Alessandro for a massage - people come back
glassy-eyed from an hour with him.
On the way home, we stayed at the Regent Palace Hotel in London, a great
location (25 feet from the Piccadilly Circus metro stop) and a great price ($99
a night).
Don't go on a cruise without getting cruise insurance. www.quotesmith.com has
rates that are always better than what the cruise lines will offer. There are so
many things that can go wrong when travelling to Europe (and making connections)
that insurance is absolutely essential. We've used TravelGuard many times,
including once when we had to file a claim. They were superbly responsive and
did not drag their feet on payment.
Not So Great
The shows were hit or miss, mostly miss. Costa could do a better job of briefing
American entertainers that American jokes don't go over well to a mostly
European audience, especially when 90% of the ship speaks in another primary
language than English. The Peter Terhune dancers sang and danced their way
through the whole voyage, performing at least five different shows. The opera
singer and the 'instant fashion' presentation were outstanding.
Unless you're betting on a perfect series of flights, stay the night before in
Genoa or Savona. You'll want the extra time to look around town. In both,
however, beware of Gypsies and pickpockets. The woman showing you her new baby
is also robbing your purse with a little sleight of hand. We met three victims
of such crimes - not a nice way to start off your vacation.
Internet is expensive at 60 cents per minute, very slow (about 14.4 I'd say) and
there's no deal to get unlimited access. Portside Internet cafes were $2.40 for
half an hour.
The food? Oh my. It was not what we expected - or liked. The Italian selections
were no better than I could get at a nearby Pizza Hut, and while the dining crew
was friendly and helpful, the food was often bland, small, cold, tasteless, or
mysterious. Just about every night a fish we had never heard of before appeared
on the menu (and tasted like Cod). "Dentex" was my personal favorite cod-like
offering. We were not alone in our assessment. No one ever commented positively
on the food. There is a pizza/salad/ice cream station except the hours change
every day. There are no specialty restaurants by theme, just one premium
restaurant ($25 per person) where the food is actually very good. Other casual
restaurants and buffets close for dinner. There were three formal nights, but
people were all over the map (within limits, like no jeans, shorts, short
sleeves) in what they wore. Expresso and cappucino were available in the main
dining rooms for breakfast and lunch but not dinner.
There was no 'free cruise' bingo on the last day, but everyday bingo has a pot
around $6000 if you hit in 46 numbers or less. We did not hear of anyone
winning. The casino is small, with stingy slots and a remarkable absence of
passengers.
Conclusion: Dream ports, good ship, great value!
To see all our reviews, visit http://www.strategicdevelopment.com/travel.
Happy Cruising!
George and Eleanor