Number of Cruises: 3
Cruise Line: Crystal
Ship: Crystal Serenity
Sailing Date: June 2007
I am submitting this review because we made the decision about a cruise line from reading online reviews, and I want to help others make their decisions. We only intended to take one cruise and wanted it to be the best we could find. After reading numerous reviews, Crystal stood out as being a line that pleased everyone again and again. Well, three cruises later (we're hooked), we have to agree.
In June 07 we boarded the Serenity in a smooth process with little waiting. Onboard we were welcomed with a champagne lunch while our luggage was delivered to our room.
As before, we felt we were among family as the fabulous crew greeted us with smiles and the famous Crystal service. The ship never felt crowded. Waits for elevators are brief. The food is wonderful, and one can make special requests with no hesitancy. Want two appetizers instead of an entree? Want two entrees? Want a half entree with no cheese? Whatever you request will be happily granted.
Entertainment was varied and excellent with the exception of a mediocre "magician." The shows are rumored to be the best at sea. They are truly wonderful, and good seats are always available.
The computer university at sea does need to include more advanced lessons, and the American buffet is the weakest food offering during a cruise. I think the European chefs just may not be able to handle American foods well. However, these are tiny problems. Crystal food is fabulous most of the time.
We typically request a table for two at the early seating. We enjoy getting to know our wait staff, highly trained professionals who know how to serve unobtrusively.
We never have felt "nickled and dimed". We pay for shore excursions and occasional wine. We generally are invited to a cocktail party about 3 or 4 times during a cruise during which free drinks are served.
Cabins are nicely designed and comfortable. Cabins are as quiet as can be. The bathrooms are quite large for a cruise ship, and Aveda toiletries are available. The fridge is stocked with one's choice of soft drinks, cold water, and juice.
Crystal is well managed and committed to making each passenger's experience a joy.