Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
David Landovsky
Age: 44
Occupation:hotel guest services
Number of Cruises: 13
Cruise Line: Carnival
Ship: Carnival Elation
Sailing Date: 2006-06-12
Itinerary: carribean
While being on numerous cruises before, and 3 different lines, I found that as ships have grown in size, the service depletes.
The food was very basic. They try to make it look gourmet but the steaks were dry and the lobster was over cooked. Also, the waiter always messed up the orders.
Our room was a nice E-55 with two beds with a fold out bunk. It accommodated us all comfortably.
The on board activities were very basic, geared more toward older teens, or people in their young twenties.
We were on the eastern carribean itinerary: St.Thomas, San Jaun, Grand Turk, Halfmoon Cay. It was a great itinerary except for San Jaun was a half day in port. That's a very large city to see in very little time.
What really aggravated me was the automatic gratuity put on my credit card. The service was bland, the staff knew tip was included so they never really wanted to give their best effort. I'd recommend going to the Pursers desk to have them remove charges for tip; then tip accordingly. I hope this will make them service the coustomer better.
The food was very basic. They try to make it look gourmet but the steaks were dry and the lobster was over cooked. Also, the waiter always messed up the orders.
Our room was a nice E-55 with two beds with a fold out bunk. It accommodated us all comfortably.
The on board activities were very basic, geared more toward older teens, or people in their young twenties.
We were on the eastern carribean itinerary: St.Thomas, San Jaun, Grand Turk, Halfmoon Cay. It was a great itinerary except for San Jaun was a half day in port. That's a very large city to see in very little time.
What really aggravated me was the automatic gratuity put on my credit card. The service was bland, the staff knew tip was included so they never really wanted to give their best effort. I'd recommend going to the Pursers desk to have them remove charges for tip; then tip accordingly. I hope this will make them service the coustomer better.
