Karen Capie
Age: 56
Occupation:Printing Services Specialist
Number of Cruises: 10
Cruise Line: Holland America
Ship: Amsterdam
Sailing Date: October 7th, 2006
Itinerary: Canada - New England
Embarkation in Montreal on HAL Amsterdam.
We flew from Newark at 7:15 AM to Montreal and arrived at 9AM. We were shuttled
to the pier by Gerry & Associates. We had been told at the airport that the
Westerdam was late in arriving in Montreal and so they would be delayed getting
on their ship.
The main problem was that they put passengers from two different ships on the
same bus.
We sat on the bus for one hour and fifteen minutes without any explanation.
A HAL rep boarded and announced that anyone embarking the Westerdam (which was
two hours late arriving in Montreal) should leave the bus.
About sixteen persons embarking on the AMSTERDAM were left on the bus. No one
told us why we were still sitting.
We did not board the ship until 1PM, leaving us no time to walk around Old
Montreal, which is within walking distance of the pier. When I wrote a letter to
the Guest Relation Manager on the Amsterdam, she sent us a complimentary bottle
of wine and an apology. She told us that she would notify all pertinent
personnel of the mishap. I did the same by sending the same letter in our cruise
survey “Comments”.
We were also disappointed that we did not get early seating, since I am insulin
dependent. I will be sure to get a letter from the doctor that I must eat by 6:
30 PM instead of 8: 30 PM. The Maitre’d explained that the early seating was
filled in March and we booked the cruise in JULY.
HAL should also open up more excursions since people use the Internet to book
excursions leaving the people who wait until they board to book out in the cold.
Excursions:
Quebec: Montmorency Falls and St. Anne de Beaupre Cathedral- beautiful water
falls that freeze up in the winter, beautiful fall foliage and the cathedral was
very impressive. The chapel below has a replica of the Pieta and many colorful
nature mosaics on the walls, a beautiful pipe organ as well.
A native Quebois artist fashioned the beautiful copper doors of this cathedral.
WE stopped at his family’s art gallery on the way back to the ship. His youngest
daughter did a demonstration of the embossing technique used with the copper.
Very beautiful art pieces at a quite reasonable price.
Saguenay Fiord and National Park: We took another tour of this park and the
naturalist was very competent in English and French as well. Learned about ice
fishing and how the fiord waters freeze to almost 19” thick. The foliage was
beautiful there also.
Charlottetown, PEI: Visited the Province House, location of the founding of the
commonwealth of Canada in 1865. They had a limited budget for their chambers, so
all the furniture and paneling was made from Canadian pine, and faux painted to
look like African maple, and there were wooden pillars that looked like marble.
The present government still meets in that building in a different room, though.
That excursion started me thinking on how I could faux paint in my home to
achieve a new look.
Sydney , Nova Scotia: They have a lovely docking place for the cruise ships.
There is a huge fiddle outside. Very quaint, many churches and there was a
lovely craft market – I purchased some birds eye maple, some small stuffed
animals and a handmade knitted scarf with matrix yarn to wear with a plain
sweater.
The tour guide warned us about a storm that was coming through Nova Scotia and
by 6Pm that evening , many passengers were quite sick due to the excessive
motion of the ship. It was too dark for us to see the waves. We ate a light
dinner and went to bed.
Halifax, Nova Scotia: We took the excursion to Baddeck to see Alexander Graham
Bell’s summerhouse. He was quite an interesting inventor. The foliage was
beautiful.
Gloucester, Massachusetts: We took the excursion to Rockport. We think it was
overpriced since we were told later that there was a free shuttle from the pier
to Rockport and the guide did not even point out the red fishing shack that is
known as “ Motif #1. I enjoyed Rockport. It was quite “ artsy” but affordable
and Jerry enjoyed excellent clam chowder at Ellen’s Harbor side restaurant ,
next to the Visitor Center
Newport, Rhode Island: We visited two Vanderbilt mansions. They are quire
impressive for summerhouses. Weather was gorgeous. There was a bit of a wait to
enter the “Breakers”.
Food was very good in the dining room, The buffet food was quite good for lunch
and breakfast. They could use some help with their soups- their idea o
mushroom-barley is not what New Yorkers think of . Cabin steward was very
helpful and out of sight. Entertainment was okay, and we enjoyed the Filipino
crew show the best. The excursions are a little pricey, but what choice do you
have if you want to stay with the cruise ship?
All in all , I would rate this cruise an “ 8” out of possible “ 10.” Definitely
do this again at the same time of year!