Age: 30
Occupation: Education
NumberofCruises: 2
CruiseLine: Holland America Line
Ship: Amsterdam SailingDate: August
31st, 2002
Itinerary: Alaska
I have put off writing this trip report
for as long as I can. It is notthat I don’t enjoy
writing. It is not that I didn’t enjoy my trip. I just
find it difficult to do justice to the amazing time I and my family had onthe “Beautiful and elegant” as the Cruise Director liked to say MSAmsterdam.
I wrote this report as a thought flow. Much of what I wrote is out ofchronological order. I tried to focus on the aspects of the cruise thatstood out for me or that were discussed on message boards.
This was a vacation that was a long time coming. Last Thanksgiving my wifeand I (31, 30) were told by my parents, Howard and Marcia (late 50’s),
thatthey were taking us and my sister Lauren (26) and
her fiancé Brian (27) onthe August 31 sailing of the
Amsterdam to Alaska. My wife, Kaddin, and Ihad been
on one cruise previously on the Grand Princess and had an awfultime. We swore we would never cruise again. So, when I heard we were
beingtaken on a cruise, my emotions were mixed. On
one hand it was a cruisewhich I had decided was my
least favorite type of vacation. On the otherhand, it
was a free vacation with my family to a beautiful location I hadnever been to. I made up my mind. I would look forward to it, by-gum!
Here is a little relevant background on my parents and their connection withHAL. They live in the greater Boston area and my father has a dentalpractice in New Hampshire. My father belongs to a program called Seadent.This is a charity where volunteer dentists work on HAL ships primarily
forthe benefit of the Indonesian crew who may not
have had access to gooddental care in the past. This
is a program that only HAL participates inthough
other cruise lines have been approached. The fact that HAL donatesspace for the clinic and a cabin for the dentist speaks volumes about howthey care for their staff. The dentist also is there for passengeremergencies. The volunteer dentist is allowed to take a companion and isprovided a cabin and only has to work on sea days. It is really not a baddeal. Originally, the Amsterdam was to sail in Europe (or the Med. I am
notsure) this past summer. My father was originally
assigned to this cruise. After 9/11 the Amsterdam was
rescheduled for Alaska out of Seattle. Myfather was
reassigned to two back-to-back Alaska cruises. My parents werealone on the first sailing and Lauren, Brian, Kaddin, and I (Michael)
joinedthem for their second sailing.
Lauren and Brian flew in a couple days ahead of time to spend some time withKaddin and me in Seattle before we boarded the Amsterdam on Saturday. Wedid the typical Seattle things, Duck tour, Underground tour, Mariners
gameat Safeco, etc. and had a great time.
On Saturday, August 31st I woke up early, can you blame me? I decided torun down to a bagel shop and pick up some breakfast for everyone. Well,
itwas only around 8 in the morning and I knew there
was a ship in the harborso-to-speak. As the pier is
only 2 miles from my house, I decided to takea little
detour and do a quick drive-by of the Amsterdam. I found a meteredspace to park in and walked up to the pedestrian bridge to get a close-upview of the ship. As I was walking I noticed many of the passengers
getting off and heard one of them say that the staff
was amazing. All of thedisembarking passengers looked
happy, if not a little disappointed to beleaving. I
was really psyched at this point. I hopped back in the car andbrought breakfast back for everyone.
We went down to the pier around 11 in two cabs due to the overwhelmingamounts of luggage we had. The cab ride was only about 5 minutes and costabout $10. We struggled with the bags until in the terminal building atwhich point they were taken away from me and taken to the mysterious
placewhere luggage goes before being brought onboard.
We went upstairs to checkin. There were no lines. Let
me repeat that, there were no lines. Notbecause there
were no people, but because HAL was prepared and had a largestaff waiting to check the “guests” in. Check in took all of 10 minutes
andwe had about an hour and a half to kill. We called
my parents who were onboard and they came off the
ship to meet us in the terminal. We spent sometime
with them walking the area and then came back to the terminal at 1 toget ready to board. The “ship’s dentist” is considered crew so my parentsgot back on the Amsterdam via the crew entrance.
The terminal was pretty packed with people by this time so the four of usfound a nice spot on the floor and waited for our number to be called.
Oncecalled, we walked right on, smiled for the
picture, and were shown to ourrooms. Both my wife and
I and Lauren and Brian’s room were inside on theaft
of the main deck. I had ordered a mini fridge for the room and it wasthere waiting for us. The room was decent size. Big enough for a one-weekcruise, but I would probably opt for an outside with a window if on a
longercruise. The bathroom had a shower and lots of
cabinet and counter space.We had a TV mounted up in a
corner and tons of closet space. We had a couchwhich
could have pulled out to a bed, a table, and a chair. We actually hadthe chair taken out to give us a little more room.
The second we got to our room Viktor, our cabin steward was there tointroduce himself. Viktor was a genuinely nice guy and we consideredourselves fortunate to have him. He was never without a smile and did anexcellent job the entire cruise. I truly enjoyed talking with him andkidding around. Half way through the cruise he started calling me “boss.”So I started calling him “boss” as well which became sort of a running
joke.He also was the room steward for Lauren and
Brian so when ever I went backto the room for
something he would tell me who was in and who was out.
Viktor was an amazing guy and I hope our paths cross someday again.
Before we sailed all six of us went to the Lido buffet for a “light snack.”Compared to the weight of the Amsterdam, it was light. My parents then
gaveus a tour of the Amsterdam. I particularly
enjoyed the pool area mid shipson the Lido. The pool
was sufficient in size and was abutted by two large
hot tubs. I later found out that one was hot, one was warm, so I guess itwas a ‘warm tub.’ There was also the Lido grill. In addition to theburgers, hotdogs, tacos, and pizza served there, I was pleased to see
theyalso served veggie burgers! We then walked up to
the Crows Nest. It was alot larger than I thought it
would be. There were some very large comfychairs with
ottomans along the front windows. There was DJ table and acircular dance-floor. From there we walked down to the fitness center.This was impressive. There were plenty of weights and other equipment onone side, oodles of stationary bikes and treadmills, and a large areadedicated to aerobics. The spa is also next to the fitness center though
Ididn’t take a closer look at it. We walked down the
length of the ship pastthe various bars, meeting
rooms, shops, etc. My overall impression was thatit
was nice to be on a ship that felt like a ship. There was art everywhereyou looked and you were never far from a window looking out on the
scenery.The large “Astrolabe” clock in the center of
the ship is definitely aninteresting sight. The
Amsterdam truly is beautiful.
The sail-away was a lot of fun. We went to the party on the Lido (?) andhad a few drinks as we watched sunny Seattle disappear into the distance.
Ihad a couple of the “fruity-drinks” but there
must’ve been a whole lot more‘fruit’ than ‘drink’ in
the drink as I felt perfectly ‘normal’ after two of
them, and that isn’t like me at all.
We were at Table 141, second seating. It was a table for 8 originally, butonly the 6 of us were at it. We had requested a table for the six of ussecond sitting and this was not a problem. In fact, there was a 50-personwaiting list for first sitting. The service in the dining room was goodoverall but not outstanding. The only exception was Alex who was the headwaiter for the section we were in, the back on the first floor of the
diningroom. He was very accommodating and friendly
without ever being intrusive. He is very talented and
I would expect him to become a Maitre’d on a HALship
very soon. He is that good. The decor in the La Fontaine dining roomwas very attractive. The seats were comfortable and the lighting was wellthought out. The food was pretty good. Of course we have all had better,but we have all definitely had worse. Overall, I was impressed with thefood. Though I stuck to the vegetarian menu, everything looked wonderful
and according to my family, it was all quite good. Speaking of thevegetarian menu, here is how it works. You need to ask for it, tell yourwaiter you want to order from the vegetarian menu. They will bring it foryou but you order for the next night. The veggie meals are not made en
massso the chefs need to know ahead of time in order
to prepare. There is onlyone vegetarian menu but
there are about 6 or 7 choices for each course soyou
will not need to get the same thing twice unless you want to. There wasno extra charge for ordering from the vegetarian menu. I have no
complaintsabout the veggie menu, everything I ordered
was great. Even if you are nota vegetarian you may
still want to ask to see it. The deserts were very
good and displayed attractively. The only thing I did not really like wasthe baked Alaska, though it was pretty to look at when being paraded
throughthe dining room. There was also the running of
the chocolate moose. Yes, Imean ‘moose!’ This was
similar to the baked Alaska parade except it was a
chocolate mousse paraded in by a waiter in a moose costume. It was fun.
One of the most memorable staff persons of the entire trip was Ary. If youwere on the Amsterdam this summer, you will definitely remember Ary. He
wassort of the all-purpose dining room guy. He rang
the bells at the beginningof the meals, and handed
out candies at the end of the meals. He was verywarm
and funny and truly one of the greatest that HAL has to offer. He hada few token songs that were hysterical. The first is his “happy pills”song. He called the after-dinner mints ‘happy pills’ and sang “Happy
pillsto you…” (happy trails) when he handed them out.
He also had a BMW song hesang at breakfast. The BMW
was his “Bread and Muffin Wagon.” Ours was hislast
cruise on the Amsterdam before he took a vacation and he will be on theVeendam next. You will know him if you are lucky enough to sail with him.
The Lido Buffet was pretty good. We had most of our lunches and breakfaststhere. It was usually easy to find a table and there was always a greatselection. Everyday seemed to have a different theme so there was a lot
ofvariety to choose from. There was an ice-cream bar
at the end of the buffeton the starboard side. Coffee
and tea was always available. The regularcoffee here
was not too bad but not the best. There was an espresso machineyou could use and that made pretty good coffee. Good coffee was alsoavailable in the Java Café.
One night Brian and I decided to head to the casino. I do not really gamblebut hey, I was on vacation. I had never played Craps before. I do not
knowhow and I was always intimidated by the table,
the rules, etc. There wasonly one woman at the Craps
table so I decided to give it a whirl. I toldthe
dealer I had no idea what I was doing. He gave me directions and infive minutes I had turned $40 into $75. Small stake, I know, but I
decidedthat was probably a good time to walk away. I
still have no clue how I didthat, but I am not
complaining!
We had a blast doing some of the shipboard activities. My wife and I playedthe newly wed / not-so-newlywed game. With my parents in the audience a
fewof the questions were fairly embarrassing but we
really had fun. We tiedfor first place with a couple
that had been married upwards of 50 years. Ialso
participated in the passenger lip-sync show. I played a raison. Brianand I spent some time at the ping-pong table brushing up on our skills incase the Olympic team ever comes a-calling. We also spent about an hour
onthe mini-tennis court up on the top outside deck. I
peaked in to the Wajangmovie theater though I never
actually sat down and watched anything there.The game
room and library seemed to be really under utilized.
Brian, my mother, and I went to one art auction together. The art they hadwas interesting and included some original Dali’s and a Picasso, but washeavily stocked with what I hear are the cruise-ship usuals like Kincaid.The auctioneer was, in my opinion, just terrible. He is not employed by
HALbut with the art gallery HAL contracts with. I do
a lot of public speakingand am by no means an expert
but there are certain things which you justdon’t do
with an audience, and this guy did. To be fair, I only saw himonce. Perhaps you were on board and had a different, more positiveexperience.
The six of us spent lots of time in the
Ocean Bar before a few dinners. Thestaff in all of
the bars and clubs were friendly and always seemed to behaving just as good a time as the guests. The Rosario strings were aboardas were The Lookouts. Both bands were very good. They complemented theship’s atmosphere well. I never found the bars to be crowded and nevernoticed anyone looking for a seat. In fact there were very few times that
Ifound anything to be crowded. This was another one
of my worries before thecruise. I did not go to too
many of the shows aboard. I was not at allimpressed
with the ‘Amsterdam players.’ Singing and dancing was aboutaverage but the shows were actually boring for
me. Others felt different.There was a magician on
board for one show and it was ok, nothing youhaven’t
seen before. There was also a singer-impressionist on board for ashow. He was actually my favorite because he sang songs you actuallyrecognized and could sort of hum along with.
The scenery in Alaska is simply breath taking. You need to see it tobelieve it. The afternoon we spent at Hubbard Glacier was incredible.First of all, it was a sunny day. In fact, the day was so nice, HAL had ahelicopter do a few fly-bys to get some film for a commercial. So, if inthe coming year you see the Amsterdam cruising Glacier Bay in a
commercial,look for me and my family on the forward
promenade deck. The glacier wasamazing. We got within
a half-mile of it and this seemed very close. The
sound it made when calving was truly incredible. It was indeed a bit chillyon deck so of course there was pea soup and hot glauewine being served.
Wewere in the bay for probably a couple hours before
we turned around andsailed away. But the most amazing
site of the day came later. That nightword spread
fast around the ship the Northern Lights were out in the nightsky. All the lights were turned out on the Sky Deck where people gatheredto watch. I was truly hoping we would have an opportunity to see theAuroras and HAL must have pulled some strings because they did deliver.
Thelights were simply amazing. I hope I get to see
them again.
We stopped in Juneau, Sitka, Ketchikan, and Victoria. In Juneau we did thehelicopter tour up to a glacier. This was really a lot of fun and the
viewsalone are worth the price of admission. Both my
wife Kaddin, and my fatherare prone to queasiness and
not particularly fond of flying in smallaircraft but
both really enjoyed it. Once on the glacier there were somenaturalists who gave us a brief tour. Bring some empty water bottles withyou as glacier water is amazingly crisp and clean. Better than anything
youcould buy. In Ketchikan Kaddin and I got up early
to go snorkeling. Thiswas actually enjoyable, though
putting on the wet suit was not. We saw lotsof
starfish, jellyfish, urchins, and other creepy ocean dwellers. It wasactually one of the cheaper excursions and worth it. The town was verypicturesque and you could practically walk across the streams with outgetting wet with all the salmon in them. In Sitka, Brian and I took a
walkout to the raptor rehab center where we got close
up to a few bald eaglesand owls.
Kaddin and I had been to Victoria once before and really enjoyed it. Thestop in Victoria is only around 3 or 4 hours long and is at night. Thisreally does not give you a chance to truly see this incredible city.
Disembarkation was very easy. You got your envelope that included luggagetags and your disembarking number on day 6. You put out your bags, themysteriously disappear, and you wait for your number to be called. You
cango anywhere on the ship to wait for your number.
We found our bags in theterminal and we were home
twenty minutes later.
Overall impressions. This Amsterdam cruise changed my mind on cruising. Ithink for me cruising is something I would want to again, particularly if
Iam with a group of people. This adds an extra
dimension to it. There was alot to do but there was
also plenty of time to just hang out together whichwe
have not been able to do as a family in quite some time. This was acapacity cruise, but you never would know it. The design of the ship isvery smart and crowds really never seemed to build up anywhere. Like manyprevious cruisers have stated in their trip reports, I often found myselfwondering where everybody was. I was not bothered at all by the age group.
HAL attract older guests and this was fine with me. My wife and I are notthe stay out all night partying type and HAL is not a cruise line that
has astay out all night crowd. We always found
something to do, we were neverbored. When Lauren,
Brian, Kaddin, and I were in an elevator with an older
man (70’s) he asked us what we were doing on this floating nursing home?!Having a great time – of course! The ship was perfect. It looks like aship, it feels like a ship, it is a ship, not a floating resort. TheAmsterdam is simply an incredible way to take a vacation. The crew made
thetrip. They learned your names, they treated you
like guests, and they madeyou feel welcome.
Would I do it again? Yes. Like I said at the beginning of this tripreport, this cruise changed my mind on cruising. I certainly understand
whyso many HAL guests are repeat cruisers