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Richard Silverman

Age: 56

Occupation:consultant, IT

Number of Cruises: 2

Cruise Line: Holland America

Ship: Maasdam

Sailing Date: May 12th, 2002

Itinerary: Western Caribbean

Second cruise for us, first was on Royal Caribbean. We will NOT cruise on Holland America again.

Very poor bar service, had to get and find someone to get a drink around the pool or in the shows.

Poor service by the waiter, and the wine steward ignored us. Room service was OK, not great. Food portions were small. Limited menu selections some nights. Pizza was horrid.

No show one night. Could not stop at Half Moon Cay, three foot swells - and no alternative or credit offered. Crew said they skip Half Moon about 40% of the time.

Shore excursions - Tulum Ruins in Cozumel were interesting, very hot. Cayman Island just great, don't miss Sting Ray City.

Dunn's Falls is good.

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