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John Murphy
Age: 60
Occupation: Retired
Number of Cruises: 3
Cruise Line: Holland America
Ship: Maasdam
Sailing Date: April 10th, 2005
Itinerary: Southern Caribbean
This was certainly a different cruise than the first 2 we did with Holland
America. A day before departure we were called and told that the ship would be
docking two hours late and would also be leaving that same two hours late. We
made the three hour drive two hours later than we had originally planned and
found that we were still about three hours earlier than we needed to be. The
Maasdam did not arrive at the dock until after 3PM after losing an engine and
encountering bad weather on her previous trip.
HAL had arranged a "hospitality room" at the nearby Marriott which was visited
by most of the waiting passengers. A steady stream of busses circulated between
the Nautica, the hotel, the mall and a couple of other locations. Shore
personnel did their best to keep us informed but we seldom got the same story
twice in a row as to expected ETD.
About 6:30 we were told to board a bus which then waited at the hotel for 30
minutes prior to heading for the dock. Once at the dock we joined the long line
for check-in which moved at a reasonable pace. The weather was good so this was
only a minor inconvenience.
We finally boarded the ship at 8:05PM. We were shown the way to our spacious
outside cabin on the main deck and our luggage was waiting for us all in good
order. A special package of amenities ordered by our children in honor of our
25th anniversary was also found in the room - all in order.
We did a small amount of unpacking and headed to the Lido for a quick late
supper. The Lido was almost empty but there was no shortage of tasty food for
some now tired travelers.
We returned to our cabin and called the Front Office to request a pair of
extension cords and some distilled water for my C-pap machine that regulates ny
breathing while I sleep. The electrical cords appeared almost immediately but
the concept of "Distilled Water" was a difficult one for both the front office
staff and room service. When I finally explained that I was not planning to
drink it and that the engineers would certainly have some for their batteries, I
finally had a 2 liter bottle brought to our door by a front office rep going off
duty.
We sailed sometime around 11PM and I went to bed almost immediately. We debarked
the pilot around 1:30AM and turned south.
The Maasdam is indeed a beautiful ship, slightly smaller than the twin flagships
we had previously sailed in (Rottersam and Amsterdam).
Due to our late departure, the continuing problem with one of the diesel
generators and some adverse sea conditions and currents, we were informed by our
Captain that we would have to forego the stop at Half Moon Cay and would be
proceeding directly to the USVI. A few groans and mild complaints could be heard
but all in all no big deal.
The ship arrived at St Thomas at 5:45AM on Thursday. Everyone was glad to get
ashore after three long days at sea. The weather was good but the seas were
still up a little for the ferry ride to St. Johns. We toured the park by a
slightly cramped open air "coach" and enjoyed the pretty sights while being
bounced around by the bad roads that seemed to be everywhere.
We left St Thomas around 6:15 and headed for Dominica, arriving the next morning
at 11:30. Took the Aerial Tram ride through the Tropical Rain Forest. Great
tour, excellent guide - enjoyed it very much.
Proceeded that night to Barbados - a nice change of pace from the other islands.
Everyone seemed to take a different excursion and everyone seemed to enjoy
themselves. We took the "Coast to Coast Tour" and got a chance to see most of
the island from a modern comfortable bus. A good guide helped make this a real
nice experience.
Left Barbados around 5PM and got ready for dinner and the highlight of the trip
for us - a Renewal of Vows as part of our 25th anniversary celebration. The
Captain presided over a very moving and impressive event for 6 couples like us
and an equal number of honeymooners. We received a very nice package
commemorating the event with some really good photos.
We arrived in St Kitts a bit late on Sunday morning. The balky diesel generator
was still out of service despite a team of specialists for the home office and
some replacement parts. The Captain kept us well informed as to the progress (or
lack of) throughout and his references to the engineers "rowing" down on B-deck
to keep up our speed helped keep everyone's mood on a positive footing.
St Kitts has the only passenger tain in the Eastern Caribbean and many of us
took the train tour that goes halfway around the island through some scenic
sugar cane plantations and a number of quaint villages with happy villagers
waving as we passed each one. The ride was scenic, enjoyable and featured some
of the best rum drinks of any of the islands we visited. At the mid-point of the
ride, we left the train and reboarded our coaches for a nice tour of the other
side of the island. St. Kitts has some progressive leadership and the island
seems to be prospering while retaining its charm. I would like to return some
time for a longer visit. Really nice folks, good roads, good shopping, overall a
great island.
Shortly after our departure Captain van del Loo came on the PA system to
announce that one of the parts needed to fix the balky diesel had been
inadvertently left out of the shipment of parts and that it could not be gotten
to the ship in San Juan as anticipated. He announced to our great disappointment
that we would also have to bypass San Juan in order to get back to Norflk on our
expected date of return. He told us that a package of refunds and compensation
was being arranged by the main office in Seattle and promised to keep us well
informed which he did, even scheduling a no-holds-barred Q&A session the next
morning by any or all who wished to "grill" him. A fair package (without being
overly generous) was offered to all and most felt it was appropriate for the
circumstances.
The food on this trip was even better than what we had on our 2 previous HAL
cruises. We ate dinner one night in the Pinnacle (on our anniversary) andf the
rest of the time in the Rotterdam. Our table steward, "Sumi", was a prince and
took sparkling care of all our dinnertime needs. He is a 30 year veteran and
seems to truly enjoy his work. His able assistant and the rest of the staff of
maitre-de's, doormen, wine stewards and the like did a really super job. We were
very pleased with the table we were assigned and our dining companions - all
people much like ourselves in age, experience and interests. No one missed
dinner as we looked forward to each others company each evening. We were
generally the first table seated for the 6:15 service and almost always the last
to leave.
I am an early riser and enjoyed a nice, varied breakfast each morning in the
Lido. It is well run and the staff were happy, efficient and a pleasure to be
around. The food was always well presented and very appetizing.
We normally skipped lunch but did enjoy it a couple of days in the Lido, as
well.
Our cabin steward "Joe" was the epitome of efficiency and pleasantness. Another
veteran who seemed to really enjoy meeting people and he took obvious pride in
keeping "his" rooms as the sharpest on the ship. He gets a double-A-plus.
The Cruise Activity staff was far and above the best we had encountered. "Bingo
Boy Troy" was an old friend from a previous trip aboard the Amsterdam and we
quickly renewed and old friendship. The rest of Directo DiRoccos staff were
talented, fun and always seemed to be mingling. "Lucky" Lindsey seemed to really
enjoy socializing with the guests. They organized alot of impromptu activities
due to the extra days at sea due to the missed ports and kept us well
entertained. We hope to see our friend Troy move up to the ranks of Cruise
Director as he will surely make an outstanding one.
Speaking of entertainment. The Cast of the Maasdam (10 truly talented
performers) put on 3 really top notch shows. Worth special mention is the lead
male singer Peter who has an incredible voice and also the singing and dancing
of Katie - the #2 female vocalist. They were all great but these two stood out.
The rest of the performers ranged from very good down to fair. We had one really
good male vocalist/humorist who's name escapes me (he was the one with the Uke),
one excellent stand-up comic - Lee Bayless (who went on the night the missed
port in PR was announced) and single-handedly seemed to turn around the mood of
the whole ship.
The Filipino contingent of the crew put on the traditional Crew show which was
really a treat. A bartender turned Emcee and some super singers and dancers made
this a show not to be missed.
The guests put on another HAL traditional show - the Great Pretenders where
guests in some pretty outlandish costumes lip-synched to some favorite oldies,
supported by the activity staff.
Our arrival in Norfolk was on-time. Departure was effortless and we were home in
North Carolina by early afternoon, already missing our "Beautiful and Elegant
Maasdam".
Overall, this trip was one of contrasts: mechanical problems dogged us the whole
cruise through but the quality of the ship's company from the Skipper on down
made up for it. I'd have to give the Maasdam top marks for food, drink,
entertainment and friendliness. Now if those guys on B-deck could only row a
little faster...
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