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Kuske

Age: 42

Occupation:Executive

Number of Cruises: 10

Cruise Line: Holland America

Ship: Maasdam

Sailing Date: 2009-06-20

Itinerary: Canada

We wanted to see Montreal and Quebec so we picked Holland America because they are the only cruise line that offers this itinerary. We enjoyed Quebec and Bar Harbor the best. Sydney and Prince Edward Island didn't have much and the weather was poor for most of the trip. However we enjoyed the opportunity to get off the ship and walk around. There were good tour maps offered in the welcome areas which we greatly appreciated. This is an older ship catering to an older crowd. There were a few kids on board but I would not recommend this ship to families. We met a lot of nice interesting people. Our preference was to start this trip from Canada to meet more Canadians but it was split about 50/50. Our only regret is that we should have done this cruise before Alaska because they just don't compare.

The food was pretty good. The buffet was a little different in that the hot offerings were served to you, but there was a very short wait and the food was always fresh, with above average Mueslix (breakfast cereal).

Our stateroom was very dissapointing if not disgusting. There were signs of dirt and debris everywhere. The mirrors were dirty. The bathroom floor was terribly outdated with numerous rust stains. The light switch was cracked. The drawers were uneven. The clost door had a broken hinge. The shower never worked properly. The air conditioning did not work until day three and we had to call the front desk every day to get attention. We felt the staff handled this very poorly. I could go on but let's just say there are probably better motels rated one star.

There isn't much to do on the ship, but the library or explorations cafe is abundant with games and good books. I loved the headsets and onboard music selection. Unfortunately the library was bit too noisy for reading. They need to post a sign requesting people not use their cell phones or politely ask them to take it outside. Even the attendant was loud on the ships phone.

Absolutely tour Quebec. Several people raved about the bike tour to the waterfall. We didn't do it because I just had surgery. Bar Harbor was our second favorite stop. Cadillac Mountain gives a good view of the area. We've been there before so we didn't do that either.

We were very dissapointed with our room and the service we received from the front desk. Compared to other cruises we feel this ship is not well managed. This ship should probably be mothballed. It is older than any ship we have ever stayed on and it showed. I took a lot of pictures but this site only lets you show one.

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