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Overall Rating
Food
Service
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Entertainment
Family Friendliness
Shore Excursions
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Phil R

Age: 36

Occupation:Investor

Number of Cruises: 20

Cruise Line: Holland America

Ship: Nieuw Amsterdam

Sailing Date: 2011-07-28

Itinerary: Mediteranean

We sailed on the Nieuw Amsterdam in August 2011 and I would sum the cruise up as follows: Floating retirement home.

Pros

1. We had a suite, so nice room, nice bed, and decent service but nothing special in this category most lines in this suite area give you the same amenities and service.
2.Food-we found the food to be above average-not exceptional. For example, the buffet food was well above average, but the dining room was really the same type of food you will find on Norwegian or Royal. The specialty restaurants were above average, but again, one would find this on all cruise lines. The ice cream was the only thing that was bad.
3. Service, overall service on the ship was very good.

Cons

1. If you need internet, forget it. The ship charges about 40 cents a minute in the cheapest package. To pull google.com it takes three to four minutes-so put it this way, your web is worse the aol dial up days. I have cruised many ships, many lines, and this by far is the WORST.
2.Entertainment-HORRIFIC. Unless you like musicals, musicals, or more musicals, DO NOT BOOK ON THIS LINE OR THIS SHIP. Again, I have cruised every line out there and never seen a worse lineup of entertainment in my life. Considering this was a 12 day cruise, it was like torture. There are no plays, magicians, comedians, alternative shows. Again, highly recommend avoiding this cruise ship for this reason.
3. Activities-NONE. Other then the buffets and two small pools, this line has nothing to do. When I say nothing, I mean it. We saw rooms for croqueting. No arcade, no play station or wii rooms, no shuffleboard, no rock-climbing, no pool volleyball nothing. IF YOU ARE 75 AND OVER AND HADICAPPED, THIS CRUISE IS PERFECT, however the rest of you will be bored of out your mind.

Overall, after cruising many years, many ships, many lines, I would give this line and ship a C. I would recommend going on a newer ship from Royal or Norwegian before ever booking another cruise with this line.

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