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Elisa

Age: 38

Occupation:Crime Analyst

Number of Cruises: 5

Cruise Line: Holland America

Ship: Oosterdam

Sailing Date: 2010-09-27

Itinerary: Seattle to Vancouver

What a huge disappointment (and that's being kind)! We were traveling with a large group, as a post-wedding event. The service was awful, the food was mediocre, and the entertainment was dismal. Just a few notes: they're quick to respond to your table if you're purchasing alcohol, but if you want your plates cleared be prepared to wait. There are no trays to hold your plates as you're going through the buffet line, just to be sure that you don't take too much food. The kitchen staff will serve you food at the buffet, but be prepared to wait in long lines and get served very small portions. Even the scrambled eggs at breakfast were made from powdered eggs - yuck! If you like being woken up by someone at 7 a.m. who just busts into your room without announcing first (to check the refrigerator, to see if you took anything) then this cruise is perfect for you. Also, one of the members of our party had a flooded toilet and it took the cruise staff nearly six hours to fix it (waiting up until 1 a.m., just to be awoken by staff at 7 a.m.) They want to make sure that you get off the boat as early as possible, so they will give you a disembarkation number so that you can wait in yet another long line to exit the boat. We were supposed to be getting a special rate for the one day/overnight cruise. They make up for that by charging exhorbitant rates on drinks, and then tacking on another $11/person per night "hotel charge" for coming into the room while you're gone and putting cheap chocolates on the bed. This is my fifth cruise on variety of lines. And, to be sure...I will NEVER travel Holland America again! You get what you pay for! No deals to be found here.

Okay, nothing special. Not enough to feed the masses.

Clean, although the twin beds were so small that if you moved, you'd roll right onto the floor.

What onboard activities? They didn't provide us with any information about what was going on around the ship. One of the members of our party asked to see a list of activities, and they had to make a photocopy just for her. There was nothing provided in our room or ahead of time.

Not applicable.

Won't travel with Holland America again.

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