Pros:
Generally good evening shows; well appointed bars and dining room, although the dining room show some signs of wear; particularly good entertainment (Dan Bolton) in piano bar; first class library and computer room; well equipped gym and exercise facility; good quality food, although not up to the standard of Celebrity.

Cons:
Toilets often not flushing and a frequent smell of backed-up sewage/drainage permeating corridors and some public area. This is an ongoing problem that HA seems unable to fix. Quite frankly I am amazed they can call this ship luxury for as long as this long term problem continues. Numerous reviews raise the same concerns.

Staff attention to upkeep seem lax. windows are often opaque through salt build-up. They should be washed every time in Port. This type of problem is fairly widely apparent. Holland America is slipping and should do something about it.