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Ellen

Age: 47

Occupation:teacher

Number of Cruises: 6

Cruise Line: Holland America

Ship: Veendam

Sailing Date: March 18th, 2006

Itinerary: Western Caribbean

The service was not like it used to be. Cabin attendant did not do the turn down every night and got our invitations to the cocktail party delivered incorrectly. ( wrong mail).

We had the late seating and always had to rush to get to the shows. (The entertainment was super). Food was fantastic all the way around but the service was sooo slow. Itinerary was great-Key West, Belize, Guatemala, Costa Maya. I think that the line might be trying to cut costs by having the staff do too much. They already work way to hard. Seems like they were doing 1 1/2 jobs. Overall a 7/10 for the experience. Not like the Christmas Cruise I took the year before. That was a 10/10.
 


 

 

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