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Overall Rating
Food
Service
Cabins
Entertainment
Family Friendliness
Shore Excursions
Value
Del

Age: 55

Occupation:retired

Number of Cruises: 1

Cruise Line: Holland America

Ship: Volendam

Sailing Date: 2009-03-2

Itinerary: Sydney to Auckland

Everything was great except the daily bingo entry was very expensive and only about half of the money collected was returned to the players in prizes.

The food was excellent and well suited to different tastes. They have a different menu every day. The staff in the restaurant are wonderful.

The stateroom is excellent. Cleaning of room is checked 3 times a day by cabin staff.

The onboard activities were OK, except the bingo which is too expensive to have fun.

The excursions were wonderful! We mainly booked our own excursions on shore as it was much cheaper than pre-booking on the ship.

Overall I loved the trip. It was very relaxing and the staff could not do enough for us.
The only thing we resented was the US$11 each service charge added to our bill each day for the 17 days of the cruise. However, you could opt out of this by contacting the service desk during the trip.

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