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Overall Rating
Family Friendliness
Shore Excursions
Elizabeth Libero

Age: 51


Number of Cruises: 6

Cruise Line: Holland America

Ship: Westerdam

Sailing Date: 2009-05-24

Itinerary: Alaska

I was very disappointed with cruise.

Positives: The room and staff were wonderful. The trip started off with key not fitting door. When I would go to Lido they had no trays, no good desserts, half the time the kitchen was out of items and very unorganized. The food was regular restaurant good, the food ok and the service excellent. Pinnacle grill was like a steak house.

I was not impressed with rest of fare. There was a cigar smoker who ruined Glacier Bay. No hot chocolate or Chai tea was available anywhere. There were not enough activities for me, they seem to schedule good ones when you are in port and about. Great for people who stay on the ship while in ports. Everything was about the ship making and alcohol, the spa was not even relaxing...pushing products and trying to get me to book more services. (They all seem to do this now, very irritating).

The excursions were very expensive. My daughter did dog sledding and we all did Sea Otter which was great, otherwise the ports were just full of junk shops. We found Sitka to be the nicest. We are all foodies, and are used to eating gourmet. We couldn't help comparing the food to Celebrity food. Overall we were very disappointed. There were lots of seniors who loved it. They called it laid back, I called it boring. I went to shows, played bingo and did some trivia. I was disappointed as I found myself bored. I don't usually run around doing everything, but the few cooking classes they had were booked before we got on board. I was very disappointed as I like to go to napkin folding, etc. I went to flower arranging and fell asleep from boredom. Nothing hands on. I was grateful I didn't have teens or younger with me. I had 20 somethings who don't drink but went to Martini mixing because they were bored.

If you can afford it, go to the dog sledding. We called around and booked/found before trip on our own to make sure we actually got to participate, scenery was spectacular. The Otter and Wildlife in Sitka is a don't miss too. (boat with binoculars, bathroom, snacks pleasant staff...saw otters, whales, eagles, and bears) All of the excursions are very expensive. Probably would have booked less nice of a cabin if realized earlier. Seattle very expensive also. Did aquarium and Pikes Market. Cabs very expensive...I would advise people to book at the Best Western Executel at airport and go to Fox rental car. Book online ahead of time for 30. and drive and park yourself. Cheaper than cabs. Shuttle takes to airport and other rental places.

The food was not horrible, but for example I tried to get noodles at the Asian stand and they had no noodles. There was something like that everyday. For example, there were Pannini sandwiches offered but no pannini press. There was no organization, no trays made for the food making it very difficult to carry food and drink, especially when hot. Regular restaurant food was nothing to write home about, but the service there was excellent. We ate at Pinnacle Grill twice, same menu, like a steakhouse where the meats were good, but rest of fare, again was nothing to write home about. We had the suffle and laughed, it hardly had any flavor! The volcano cake came out like raw batter with cream on top. The wine was expensive even by the glass. I actually felt this was a good thing for me (joking...) because I did not gain the five pounds as I usually do when the food is wonderful.

I had cabin 8050 which was a small suite. It was wonderful and spacious, balcony was nice on port side. I was very happy with the room until the last day when the toilet conked out.

Overall, I was still happy to sail Glacier Bay and see Sitka. I was not happy with cruise, but chose it to sail the Bay. If I go back I would have traveled up higher and went into Denali. Juneau, Ket., and BC. This would all be a waste of time unless you can do DogSled in Juneau. This is definately a trip for seniors.

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