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Thomas Casaro

Age: 66


Number of Cruises: 10

Cruise Line: Holland America

Ship: Westerdam

Sailing Date: 2011-11-28

Itinerary: Hawaii and Tahiti

This cruise was like a floating Assisted Living facility. Average age of passengers was close to 80, with entertainment geared toward that age group. If you are in your 60's or younger, you might want to consider another line.

I would say that this cruise ranks lower than other cruises we have taken in the same price range.

Food was generally good with varied menus. Open seating worked well. We requested a table for two and for the entire duration of the cruise our request was honored.

Lido Deck had a good selection, and the quality was good.

Inside Stateroom was very small. If you book an inside room, you will probably not want to spend much time there.

Plenty of on-board activities. The ususal. Some of the entertainment was excellent, and some shows were awful, but it is hard to have great shows for all 30 nights.

Booked a shore excursion on Nuku Hiva in the Marquesa Islands. On the morning of the excursion, there was heavy fog and pouring rain. Since this was a sightseeing island tour, we requested to cancel and were told we could not. As a result, we took the tour and could see nothing. We appealed to the shore excursion desk upon returning to the ship and they told us that we would receive a written response to our request before the end of the tour. On the last night of this 30 day cruise, we were notified in writing that the tour "ran as advertised". This was a sightseeing cruise which went high into the mountains, and we could see nothing. Upon returning home, we notified Guest Relations. After their review, they sent us a $100 shipboard credit on a future cruise. This was nothing special since we are past cruisers on this line, and they give this to all customers. Interestingly, the same sightseeing cruise scheduled for the afternoon was canceled by Holland America due to complaints from our tour, but they refused to give even a partial credit for this tour. I guess they do not need our future business.

The trip was average. It was 30 days. As I stated previously, it was geared to people much older than us. The crew was friendly, but our word of caution is that if you book a shore excursion in advance, you can only cancel 24 hours before it departs, regardless of the weather. Shore Excursions were priced very high, about twice the local tour cost once you reached the tender pier. In French Polynesia, you could do much better by taking the tours available at the dock or tender area. (Raiatea, Tahiti, Moorea, Bora Bora).

Would recommend you consider another cruise line if you plan on visiting Tahiti.

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