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david seydler

Age: 57

Occupation:construction superintendent

Number of Cruises: 1

Cruise Line: Holland America

Ship: Westerdam

Sailing Date: 2013-09-6

Itinerary: alaska

the ship looked great and our neptune room was nice but our toilet would not flush and sewer gas could be smelled almost all the time.the first two days they kept working on it and pronounced it fixed over and over,and i got a plate of strawberries.when the problem persisted i was told by front desk person Mel that a meeting with senior ship personnel and i would happen next morning to resolve the issue.no one showed up and no reason was given.nothing was ever fixed i even got my foot infected in an unsanitary bathroom.no compensation was ever given

food was good

very nice except toilet would not work and that's actually kind of important

did not do so much

plane ride and land on lake in wilderness was very cool

it doesn't matter how good the food was or how friendly the staff is if you have to live with an unsanitary bathroom i will not be back

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