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Teri & Jack

Age: 45 and 47

Occupation:Mgmt/Insurance Agent

Number of Cruises: 4

Cruise Line: Holland America

Ship: Zaandam

Sailing Date: March 27, 2001

Itinerary: Southern Caribbean

We paid for HAL to arrange air & transportation.  Flights were on time, uneventful.  Bags were pulled at FLL airport and delivered direct to cabin.  Zaandam a beautiful ship.  Embarkation process very smooth, we arrived early, did not have to wait in any lines to check in.  We were greeted by smiling, friendly faces who expeditiously processed us & gave us our cabin #.  We booked an outside guarantee (ROH) and were assigned a D cabin on Main Deck, which was nicely situated on Portside of ship.  After the customary boarding photo we were promptly escorted by white gloved steward to our cabin.  Cabin had nice window, queen bed and bathtub.  Plenty of closets,draw space, nice fresh fruit in bowl that was replenished frequently. Cabin was spacious and nicely decorated with a love seat and adjustable height table, a chair and padded stool.  In room free safe for storage, required a credit card to lock/unlock, but at no charge.  After unpacking our carry ons we immediately explored the ship, made our reservation for the marco polo restaurant, spa treatments, and went up to the Lido for a hot lunch.  Everything was great!  We returned to the room and our bags were delivered shortly thereafter.  We were almost all unpacked and it was time for the lifeboat drill.  We went up one deck to the lower promenade for the pre-sailing drill.  And then on to the sailaway party.  We stayed on the Lido deck until just before dinner (6PM) we were well out to sea by then, since we departed as scheduled at 5 PM, with the Zaandam's sister ship, the Volendam sailing right behind us.  First night dinner was casual, so off we went to meet our table mates.  We always choose 1st sitting since we enjoy an early dinner for a change!

Entertainment was very good with the exception of one female entertainer who had a nice voice, but not for the songs/arrangements she did.  Cruise activities were good, we participated in many different activities and had tons of fun!  All our meals were excellent, especially the Marco Polo.  Shops on board were well-run and prices for liquor purchased on board beat those of the Caribbean ports, ie St Thomas, etc.  Ports of call were Bonaire, Margarita Island Venezuela, St Lucia, St Kitts, St Thomas/St John, Nassau.  Excursions we booked were Advanced Snorkel-Bonaire, El Agua-Margarita Island, Horse-back riding in St Kitts.  All were well run, safe & lots of fun.  Other islands we went off on our own & had great time.  Our wait-staff in dining room and our cabin steward were perfect.  Service was excellent.  Room service was prompt, food was appropriately hot/cold.  Great ship, great staff & a wonderful itinerary!

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