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Kevin Driscoll

Age: 50

Occupation:Administrator

Number of Cruises: 21

Cruise Line: Holland America

Ship: Zuiderdam

Sailing Date: April 5th, 2003

Itinerary: Eastern Caribbean

From the first minute on board, we encountered poor conditions. This ship, that is less than 5 months old, had more problems than all of the other ships that I've ever been on combined. Not only did the ship look 10 years old but it smelled like a sewage disposal plant. The main lobby and all of the common areas around it would leave anyone that walked thru them ill! The smell reached cabins frequently, even to the point that we slept with the deck door open two nights due to the smell!

Many of the public bathrooms were broken and when you found one that worked, you ran the risk of being stuck inside with doors that did not open correctly. I must compliment the crew as being some of the nicest that we have ever met while sailing. The class of passengers was excellent as well. However, this will change as many of us had the same reactions to this horrible experience.

The ship's propellers need major work as we were late to every port starting with leaving Ft. Lauderdale at almost midnight the first night. The noise and vibrations from the propeller problem were a constant annoyance for all in the aft of the ship's cabins or the dining room. We would never sail this line again. We are going back to Celebrity and Royal Caribbean as soon as we can, our experience with this line is over for good!

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